Lorey D. Email & Phone Number

· Greeting and welcoming patients to the practice.· Schedule, reschedule, or cancel patients’ dental appointments as required.· Perform all administrative duties necessary to ensure that dental practice is running efficiently.· Preparing patients’ charts and daily schedules for the dental staff.· Communicating with medical insurance providers to determine if patients are required to make co-payments.· Scheduling follow-up appointments and providing telephonic reminders.· Verifying methods of payment and collecting payments as needed.· Answer and manage incoming calls.· Performing general office duties, such as answering telephones, photocopying, filing, and faxing.· Prepare claim forms for dental insurance

· Prepares treatment room for patient by following prescribed procedures and protocols.· Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.· Provides instrumentation by sterilizing and delivering instruments to treatment area; positioninginstruments for dentist's access; suctioning; passing instruments.· Provides materials by selecting, mixing, and placing materials on instruments and in the patient's mouth.· Documents dental care services by charting in patient records.· Maintains patient confidence and protects operations by keeping information confidential.· Maintains safe and clean working environment by complying with procedures, rules, and regulations.· Protects patients and employees by adhering to infection-control policies and protocols.· Conserves dental resources by using equipment and supplies as needed to accomplish job results.· Contributes to team effort by accomplishing related results as needed

· Pulled a sales report at any time during a shift· Helped balance the cash drawers at the end of the day· Met daily sales goals for both in-store and online orders· Maintained knowledge of current promotions, policies regarding payment and exchanges, and securitypractices· Educated customers on product and service offerings

· Educated customers on product and service offerings.· Communicated store policy violations to the leadership team in a timely manner.· Held each team member accountable for achieving brand and performance goals.· Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices· Helped balance the cash drawers at the end of the day

· Answered customers' questions and addressed problems and complaints in person and via phone.· Educated customers on product and service offerings.· Helped customers select products that best fit their personal needs.· Kept the showroom clean and maintained neat. orderly product displays.· Built and maintained effective relationships with peers and upper management.· Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.