Lori Cox Email & Phone Number

Remote

• RMS Product Management role with focus on federal/state NIBRS reporting compliance
• Includes federal/state Use of Force, Stop Data and any state/local level additional reporting standards
• Evaluation of reporting specifications
• Identification/Analysis of product gaps
• Creation of engineering specs
• Development of product documentation

Columbus, Ohio Area

• Management of RFP process from release to submission
• Coordination of requirement responses from sales, technical, project management, and implementation teams
• Completion of technical requirement grids
• Understanding and presentation of pricing proposals
• Preparation and submission of blog posts to company website

Columbus, OH

• Assigned to Police RMS Implementation Team - Support the development of product documentation, process assessment, the implementation of new project management procedures and end-user/new agency training lesson plans.
• Championed product documentation and training to assist in the communication and coordination of efforts between Sales, Implementation, Support and Product Development teams.
• Support the completion of a number of large-scale technical projects in terms of project initiation, stakeholder identification, timeline assessment, software, hardware and communication technology reviews and vendor.
• Spearhead agency requirement/needs assessment/internal workflow identification and document in addition to agency internal legacy application field inventory and mapping.
• Lead in terms of end-user training content development, training and product documentation development and training administration and the manage the internal development of a variety of applications.
• Provided comprehensive end-user support both via the phone and in-person on a wide range of application worked to assess customer needs with both current and potential Hexagon customers.

Columbus, OH

• Provide support for network services including Active Directory management, Cisco support, file system administration, project management and new technology implementation.

Columbus, OH

• Responsible for planning, provisioning, implementing and administration of Division's IBRS-based Records Managment Systems as well as providing training, documentation and web-based support solutions and SSRS Reporting.
• Developed, maintained and updated technical/application specific user reference manuals, ‘quick-reference’ web pages and printed materials for street officers and PowerPoint training presentations for in-service and.

Columbus, OH

• Managing and implementing new technology projects as well as providing ongoing support and advice for existing technology implementations.

Columbus, OH

• Responsible for development of training curriculum, training presentations, scenario development, student manual and/or reference material for technology-based training and conducted training sessions for both.
• Conducted training classes on network credential issues, network security and network application review to police recruits and in-service training on application update changes on Motorola NetRMS and P1 software.