ACI Worldwide — a leader in real-time payments — delivers the mission-critical real-time payment software solutions that enable corporations to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk.

Serving as a strategic business partner, collaborated with executive leadership and management to develop and drive plans that streamlined processes, optimized talent and enhanced culture across the organization. Participated in special projects with senior leaders to effect organizational change and enhance the employee experience.

Promoted to HRBP for company’s corporate functions to support five C-Suite executives and their organizations. Responsible for the creation of succession and talent development plans for each executive and their direct reports, ensuring business and leadership continuity throughout each of their departments.

Assisted in the development, implementation, and administration of compensation and variable compensation programs and policies. Conducted annual and ad hoc market analyses to ensure competitive compensation strategies were in place for jobs at all levels in the organization.

Assist in the development of human resources department for a rapidly growing company to ensure adequate staffing, training, performance and corporate compliance within the organization. Source, recruit, screen, interview and make hiring recommendations to ensure best fit within company. Research, design and administer human resources policies and procedures to ensure best company practices across all departments. Counsel management and employees on disciplinary issues, recommending… Show more Assist in the development of human resources department for a rapidly growing company to ensure adequate staffing, training, performance and corporate compliance within the organization. Source, recruit, screen, interview and make hiring recommendations to ensure best fit within company. Research, design and administer human resources policies and procedures to ensure best company practices across all departments. Counsel management and employees on disciplinary issues, recommending improvement action steps and subsequent follow-up, resulting in improved individual performance and open-door communication within departments. Collaborate with human resources partners to develop and introduce employee recognition and rewards programs. Show less

Analyzed current processes, developed improvements, incorporated changes and implemented effective change management strategies. Developed training modules and delivered resulting educational materials to facilitate employee performance. Interpreted and clarified company policy and effectively communicated with employees to enhance understanding and increase satisfaction. Coordinated activities and evaluated performance of student interns to ensure a valuable student experience. Managed third… Show more Analyzed current processes, developed improvements, incorporated changes and implemented effective change management strategies. Developed training modules and delivered resulting educational materials to facilitate employee performance. Interpreted and clarified company policy and effectively communicated with employees to enhance understanding and increase satisfaction. Coordinated activities and evaluated performance of student interns to ensure a valuable student experience. Managed third party vendor relationships to ensure contractual compliance. Show less

Provided HR Generalist support and guidance pertaining to the interpretation of company policy and general employment law. Counseled employees at all levels regarding conflict management and resolution to mitigate risk of employee dissatisfaction. Conducted new employee orientation, ensuring a positive first impression for new hires. Counseled employees and managers on performance and performance management, to assist in employee development. Conducted employee round tables and compiled… Show more Provided HR Generalist support and guidance pertaining to the interpretation of company policy and general employment law. Counseled employees at all levels regarding conflict management and resolution to mitigate risk of employee dissatisfaction. Conducted new employee orientation, ensuring a positive first impression for new hires. Counseled employees and managers on performance and performance management, to assist in employee development. Conducted employee round tables and compiled feedback to present to executive team with recommendations on improving employee loyalty and morale. Implemented effective change management strategies for centralization of company programs and policy guidance. Analyzed processes and developed improvements and efficiencies to assist in achieving departmental vision of flawless execution. Show less