Lori Arthur

Lori Arthur Email and Phone Number

Lead IT Documentation, Training, and Support Specialist @ California State University, Fullerton
Fullerton, CA, US
Lori Arthur's Location
Fullerton, California, United States, United States
Lori Arthur's Contact Details

Lori Arthur work email

Lori Arthur personal email

n/a
About Lori Arthur

I'm a jack of all aspects of the instructional design trade: instructional designer, programmer, and trainer all in one. I enjoy the creativity of the process of translating what a client wants into what a learn needs and the satisfaction of following that process from design to evaluation. I spent several years working as a department of one, so I'm comfortable handling all aspects of training projects while also managing day-to-day operations. Now that our training department has grown, I've taken on a supervisory role, although I still enjoy working collaboratively with clients, subject matter experts, stakeholders, and other team members to bring a project to life.I'm passionate about providing excellent customer service and going the extra mile to find answers and solutions. I often get phone calls and emails from people that start with "I know this isn't your area, but I know you'll know how to help me." Providing support and troubleshooting issues has greatly improved my skills as an instructional designer as I've learned to anticipate what learners will need assistance with and incorporate it into the design.

Lori Arthur's Current Company Details
California State University, Fullerton

California State University, Fullerton

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Lead IT Documentation, Training, and Support Specialist
Fullerton, CA, US
Lori Arthur Work Experience Details
  • California State University, Fullerton
    Lead It Documentation, Training, And Support Specialist
    California State University, Fullerton
    Fullerton, Ca, Us
  • California State University, Fullerton
    Lead It Documentation, Training, & Support Specialist
    California State University, Fullerton Jan 2015 - Present
    Fullerton, California, United States
    Manage all training projects for Information Technology and supervise trainers. Consult with various departments and users to assess training needs for a particular project, application, or business process. Create training plans to accomplish objectives. Create training materials which may consist of one or more of the following: in-person courses, online courses, online tutorials, user guides, and handouts. Provide post-training support to end users.
  • California State University, Fullerton
    It Documentation, Training, & Support Specialist
    California State University, Fullerton Sep 2008 - Jan 2015
    Fullerton, California, United States
    Consult with various departments and users to assess training needs for a particular project, application, or business process. Create training plans to accomplish objectives. Create training materials which may consist of one or more of the following: in-person courses, online courses, online tutorials, user guides, and handouts. Provide post-training support to end users.
  • California State University, Fullerton
    Telecommunications It Consultant
    California State University, Fullerton Jul 2000 - Sep 2008
    Conduct and develop all Telecommunications training courses using a variety of mediums such as hands-on training, internet applications, Power Point presentations, and computer labs. Develop user guides and other documentation. Serve as primary point of contact for end users for questions and problems relating to telecommunications equipment, services, procurement, and online forms and directories. System administrator for campus voicemail; database administrator for Active Directory.

Lori Arthur Education Details

Frequently Asked Questions about Lori Arthur

What company does Lori Arthur work for?

Lori Arthur works for California State University, Fullerton

What is Lori Arthur's role at the current company?

Lori Arthur's current role is Lead IT Documentation, Training, and Support Specialist.

What is Lori Arthur's email address?

Lori Arthur's email address is lo****@****ton.edu

What schools did Lori Arthur attend?

Lori Arthur attended California State University, Fullerton, California State University, Fullerton, California State University-Fullerton, California State University-Fullerton.

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