Transformational global leader with proven ability to deliver business solutions for customers. Strong track record of building diverse cross-functional business teams to create and implement strategies for success in sales and profit growth. Experience in P&L management, digital, analytics, human centered design, NPS, field and shop service, finance, strategy, and business operations. I am an innovative, collaborative leader with a focus on execution and delivering results that are firmly rooted in fulfilling customer needs. I drive revenue and profit improvement across the global business by streamlining business processes, implementing measurable goals, and creating solutions that are agile and scalable. I am passionate about building strong teams, setting a vision and strategy and allowing teams to be innovative in how results are achieved. Connecting individuals with unique experiences and ideas so that together they build something amazing is one of the most satisfying experiences I have had as a business leader.I engage at an operational level with employees and customers to fully understand needs and expectations. Being "in the trenches" provides me with unique perspectives on business needs and allows me to collaborate to create end-to-end business solutions. My specialties include business transformation, customer service, field service management, human centered design, strategy development and execution, leading diverse teams, digital transformation, and business process streamlining.