As a Manager at Arbys, I am responsible for managing the daily operations of the business including managing and enforcing the highest possible standard of customer service possible. Achievements:Received multiple promotions; Achieved high customer satisfaction for quality product and friendly service.Enhanced company reputation by personalizing our interaction with customers.Reduced food and paper cost when placed in charge of product ordering.Key role in reducing labor each shift by sending home employees or calling off shifts if sales were down.Our restaurant received an operations excellence award from Franchise Business Manager for multiple yearsTrained and developed employees who were promoted into management.Gained skills in human resources functions such as screening and interview potential candidates, hiring and conducting orientations, accurately completing new hire paperwork including W-4 and I-9 forms, and gained a working knowledge of federal and state labor regulations.Experience in creating employee schedule with labor percentage goal