Lori Jones Email & Phone Number

Responsible for the successful implementation of RLDatix Risk & Safety Taxonomy. Day to day activities include:1. Oversee and manage the idea backlog in Aha, including prioritizing, generating new ideas, and following up with contributors for clarification.2. Conduct in-depth research and analysis on taxonomy structures and implications.3. Advocate for the customer and market perspective in all discussions related to taxonomy and product development.4. Conduct customer… Show more Responsible for the successful implementation of RLDatix Risk & Safety Taxonomy. Day to day activities include:1. Oversee and manage the idea backlog in Aha, including prioritizing, generating new ideas, and following up with contributors for clarification.2. Conduct in-depth research and analysis on taxonomy structures and implications.3. Advocate for the customer and market perspective in all discussions related to taxonomy and product development.4. Conduct customer interviews focused on understanding healthcare settings and needs related to taxonomy.5. Collaborate with Product Owners to develop and clarify business requirements for various teams.6. Lead taxonomy requirements gathering and planning, determining quarterly updates from existing structures to the introduction of new fields and pick lists based on healthcare settings.7. Work collaboratively with the team to manage the full lifecycle of the taxonomy product.8. Co-manage the taxonomy product roadmap, ensuring alignment with strategic goals.9. Perform quality assurance and acceptance testing to ensure product standards are met.10. Create tickets in DevOps, coordinating with QA and development teams for technical investigations and resolutions. Show less

Remote

Manage customer implementations and account operations for international medical operations company.|| Apply background in risk and quality to assist clients in creating and interpreting question and compliance reports for analysis and projects|| Lead Phase 0/Readiness Implementation for customers prior to kick-off – includes application orientation, workbook mark-ups and other readiness tasks|| Participate in Product Management meetings to identify opportunities for… Show more Manage customer implementations and account operations for international medical operations company.|| Apply background in risk and quality to assist clients in creating and interpreting question and compliance reports for analysis and projects|| Lead Phase 0/Readiness Implementation for customers prior to kick-off – includes application orientation, workbook mark-ups and other readiness tasks|| Participate in Product Management meetings to identify opportunities for improvement, best practices and make constructive suggestions for change|| Utilize technical skills to customize and build compliance, medical record and custom audit tools for data collection|| Ensure internal documentation is up to date and aligns with current release changes/updates|| Collaborate with customer and Data Integration team on large data conversion projects in and out of the Converge application || Authored printed and recorded materials to train clients remotely and onsite||Provide customer support to troubleshoot client issues and help requests and follow through until resolved. || Document bugs and provide validation testing prior to release to Production || Identify, facilitate cross-sell opportunities and new business generation among existing customers|| Perform product form and workflow iterations|| Provide quality assurance oversight in Salesforce ensuring project records are up to date including go live dates, stage, status and other key fields|| Retained when company was acquired by Verge Solutions in 2010 Show less

• Performed QA for more than 250 test cases per year for release deployment, upgrades and bug fixes. • Played a key role in the end-of-life process for the Peminic product facilitating a smooth transition to Converge.• Oversaw over 20 large-scale data migrations, transferring events and claims data from external vendors.• Lead daily stand up calls for 8 Product Project Manager team members.• Managed a large customer portfolio ranging from small scale hospitals to high profile… Show more • Performed QA for more than 250 test cases per year for release deployment, upgrades and bug fixes. • Played a key role in the end-of-life process for the Peminic product facilitating a smooth transition to Converge.• Oversaw over 20 large-scale data migrations, transferring events and claims data from external vendors.• Lead daily stand up calls for 8 Product Project Manager team members.• Managed a large customer portfolio ranging from small scale hospitals to high profile enterprise accounts. Show less

Maintained Event Notification Database and managed associated event reporting for 525 bed hospital. || Generated standing reports including monthly, cumulative, and department-specific reports and dashboards for key decision making meetings|| Triaged over 300 monthly hospital incidents/events entered into online reporting system to continuously improve service quality, reduce patient risk and guide peer and pharmacy review|| Collected data during weekly rounds for… Show more Maintained Event Notification Database and managed associated event reporting for 525 bed hospital. || Generated standing reports including monthly, cumulative, and department-specific reports and dashboards for key decision making meetings|| Triaged over 300 monthly hospital incidents/events entered into online reporting system to continuously improve service quality, reduce patient risk and guide peer and pharmacy review|| Collected data during weekly rounds for patients on ventilators in the ICU || Abstracted data from medical records for falls analysis and reporting to CalNOC in addition to other abstracting needs for nursing colleagues when requested|| Ran reports in Meditech to compile data for Peer Review Coordinator in preparation of medical record review by department chair|| Maintained performance improvement dashboards for Quality Director and Peer Review Coordinator|| Managed design, implementation and training for online incident reporting system and patient relations modules|| Collaborated with multidisciplinary team members working closely with physicians, nurses, and pharmacists to identify opportunities for improvement Show less

Orange County, California Area

Assisted Credentials Coordinator with the credentialing process for initial appointment and reappointment for the medical staff.|| Entered and tracked proctoring data for approximately 200 new physicians || Ensured clinicians provided services within the scope of their training, licensure, and individual clinical privileges granted|| Assisted with coordination of the day-to-day activities of approximately 1000 medical staff and AHP

Bachelor Of Science (Bs), Kinesiology And Exercise Science

Coding Certificate, Medical Insurance Coding Specialist/Coder