Lori Day Email and Phone Number

Operations, technology & financial services executive known for driving transformative change & operational excellence. Expertise lies in helping public & private organizations build or turn around businesses, positioning them for acquisition, private equity increases, & swift audit resolutions. Commissioner & Chair of the Florida Commission on the Status of Women, informing legislators and change agents on issues most impacting women and families across Florida.Key Achievements:•Successfully executed core IT system conversion clients between EverBank & TIAA Direct Bank•Led Strategy Deployment Planning including the prioritization process, key initiative implementation, board reporting and financial metrics to drive achievement of P/E, Revenue, & HR Strategic Targets•Developed & implemented enterprise-wide Quality & Productivity division, leveraging Lean continuous process improvement methodologies. $27M in capacity gains, expense reduction & cost avoidance realized. 30:1 ROI•Championed the strategic development of the DFS Buy to Distribute Universal Bank initiative yielding $1.2 Billion in incremental auto loan originations through capital markets securitization •Offshored deposit account opening operations offshore to meet customer demand patterns & increase operational efficiency. Yielded $450,000 in savings & capacity for $3.5 million dollars in deposit revenue•Consolidated Domestic Collections, Bond Coupon & Sales Fulfillment divisions resulting in a reduction of 21 FTE/~$800,000 in annualized savings •Consolidation of nationwide operational processes and optimization of geographic footprint resulting in a 30% budget reduction YoY & an additional 12% run rate reduction in future years•Responsible for modernization of Bank of America's online account opening process resulting in increased production and productivity by 500% in 7 monthsTop Competencies – Korn Ferry Competency Assessment•Courage: Makes tough people calls. Speaks up for the good of the organization even when the opinion is unpopular•Business Acumen: Knowledgeable in the current & keeps pace with future•Intellectual Horsepower: Acquires skills & puts them to use for problem solving & dot connecting•Acting with Honor/Character: Adheres to personal & professional values•Building Effective Teams: Creates strong morale & defines success in terms of wins•Strategic Agility: Sees ahead clearly & can articulately paint credible visions of possibilities & likelihoods•Personal & Interpersonal Skills: Builds appropriate rapport with authenticity & vulnerability