Lori Kerrigan

Lori Kerrigan Email and Phone Number

Senior Customer Success Manager --- formerly Snow Software @ Flexera
itasca, illinois, united states
Lori Kerrigan's Location
Austin, Texas, United States, United States
Lori Kerrigan's Contact Details

Lori Kerrigan personal email

n/a
About Lori Kerrigan

As a Senior Customer Success Manager, I work with global enterprise customers to provide strategic guidance and create long-term value. I focus on aligning with customer objectives, ensuring our approach supports their vision and delivers impactful outcomes. I advocate for the customer’s voice by integrating their feedback into our processes for consistent, value-driven results. To boost customer satisfaction and loyalty, I collaborate with cross-functional teams, analyze adoption metrics, track KPIs, and implement risk mitigation strategies. Committed to teamwork, I aim to make a positive impact and contribute to sustainable growth, helping customers achieve their immediate goals and long-term success.

Lori Kerrigan's Current Company Details
Flexera

Flexera

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Senior Customer Success Manager --- formerly Snow Software
itasca, illinois, united states
Website:
flexera.com
Employees:
541
Lori Kerrigan Work Experience Details
  • Flexera
    Senior Customer Success Manager --- Formerly Snow Software
    Flexera Jan 2022 - Present
    Austin, Texas Metropolitan Area
    - Strategic Advisor dedicated to an Enterprise book of business (Global relationships)- Responsible for building partnerships and providing long-term value as dictated by the customer’s strategic initiatives leveraging success plans and customer journey playbooks. (GainSight)- Act as cross functional internal team member, and advocate to internalize the voice of the customer to ensure a consistent and strong customer message is embedded in Snow’s processes.- Creatively analyze and drive adoption metrics and usage to enable TTV (time to value).- Drive detailed scorecard measurements and NPS statistics.- Monitor and achieve company KPIs, renewals (ARR), monthly usage and mitigation of risk.- Identify customer advocates to act as marketing partners through case studies, speaking opportunities, and future references.

Lori Kerrigan Skills

Digital Marketing Online Advertising Social Media Marketing Advertising Brand Management Marketing Strategy Marketing New Business Development Social Media Integrated Marketing Marketing Research Leadership Strategic Partnerships Email Marketing Direct Mail Sem Public Relations Copywriting Digital Media Digital Strategy Online Marketing Lead Generation New Media Mobile Marketing Revenue And Profit Growth Media Planning Crm Content Strategy E Commerce Customer Insight Business Development

Frequently Asked Questions about Lori Kerrigan

What company does Lori Kerrigan work for?

Lori Kerrigan works for Flexera

What is Lori Kerrigan's role at the current company?

Lori Kerrigan's current role is Senior Customer Success Manager --- formerly Snow Software.

What is Lori Kerrigan's email address?

Lori Kerrigan's email address is lo****@****bal.net

What are some of Lori Kerrigan's interests?

Lori Kerrigan has interest in Human Rights, Children.

What skills is Lori Kerrigan known for?

Lori Kerrigan has skills like Digital Marketing, Online Advertising, Social Media Marketing, Advertising, Brand Management, Marketing Strategy, Marketing, New Business Development, Social Media, Integrated Marketing, Marketing Research, Leadership.

Who are Lori Kerrigan's colleagues?

Lori Kerrigan's colleagues are Anvesh Ch, Misbah Riyaz, Stephen Jackson, Phil Caine, Owen Chan, Ramya Jagadeesh, All For.

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