Lori Kerrigan Email and Phone Number
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As a Senior Customer Success Manager, I work with global enterprise customers to provide strategic guidance and create long-term value. I focus on aligning with customer objectives, ensuring our approach supports their vision and delivers impactful outcomes. I advocate for the customer’s voice by integrating their feedback into our processes for consistent, value-driven results. To boost customer satisfaction and loyalty, I collaborate with cross-functional teams, analyze adoption metrics, track KPIs, and implement risk mitigation strategies. Committed to teamwork, I aim to make a positive impact and contribute to sustainable growth, helping customers achieve their immediate goals and long-term success.
Flexera
View- Website:
- flexera.com
- Employees:
- 541
-
Senior Customer Success Manager --- Formerly Snow SoftwareFlexera Jan 2022 - PresentAustin, Texas Metropolitan Area- Strategic Advisor dedicated to an Enterprise book of business (Global relationships)- Responsible for building partnerships and providing long-term value as dictated by the customer’s strategic initiatives leveraging success plans and customer journey playbooks. (GainSight)- Act as cross functional internal team member, and advocate to internalize the voice of the customer to ensure a consistent and strong customer message is embedded in Snow’s processes.- Creatively analyze and drive adoption metrics and usage to enable TTV (time to value).- Drive detailed scorecard measurements and NPS statistics.- Monitor and achieve company KPIs, renewals (ARR), monthly usage and mitigation of risk.- Identify customer advocates to act as marketing partners through case studies, speaking opportunities, and future references.
Lori Kerrigan Skills
Frequently Asked Questions about Lori Kerrigan
What company does Lori Kerrigan work for?
Lori Kerrigan works for Flexera
What is Lori Kerrigan's role at the current company?
Lori Kerrigan's current role is Senior Customer Success Manager --- formerly Snow Software.
What is Lori Kerrigan's email address?
Lori Kerrigan's email address is lo****@****bal.net
What are some of Lori Kerrigan's interests?
Lori Kerrigan has interest in Human Rights, Children.
What skills is Lori Kerrigan known for?
Lori Kerrigan has skills like Digital Marketing, Online Advertising, Social Media Marketing, Advertising, Brand Management, Marketing Strategy, Marketing, New Business Development, Social Media, Integrated Marketing, Marketing Research, Leadership.
Who are Lori Kerrigan's colleagues?
Lori Kerrigan's colleagues are Anvesh Ch, Misbah Riyaz, Stephen Jackson, Phil Caine, Owen Chan, Ramya Jagadeesh, All For.
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Lori Kerrigan
Professor Of Human Resources And Business Management, Writer, Incmoms.Com OwnerParker, Co1yahoo.com2 +172038XXXXX
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Lori Kerrigan
Principal, Investor Relations And Capital Markets At The Art InstitutesFort Lauderdale, Fl1aii.edu -
Lori Kerrigan
East Stroudsburg, Pa -
Lori Kerrigan
Greater Boston6aol.com, gmail.com, yahoo.com, aol.com, enterprisebank.com, flagstar.com
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