Lori Sullivan Email & Phone Number

Pittsburgh, PA, US

Atlanta, Georgia

Tinton Falls, NJ

• Establish new and nurture existing vendor relationships by negotiating equitable pricing structures, while maintaining or improving profit margins
• Implement and manage comprehensive waste and recycling programs for over 1500 national portfolio clients
• Develop a best-in-class vendor relations team committed to service excellence
• Build and maintain a preferred vendor network in the United States, Puerto Rico, and Canada, servicing over 20,000 client locations
• Provide customer support to resolve client service issues efficiently and effectivelyKey Accomplishments
• Developed and delivered comprehensive training to the vendor relations team, which enhanced negotiation skills and improved operational processes

Somerset, PA

• Led high-performing sales team to successfully achieve new business growth goals while maintaining existing customer base for western Pennsylvania market.
• Developed and executed profitable growth plans resulting in 90% net sales and consistently meeting profitability goals.
• Managed key accounts and brokers for continued growth and retention, maintaining 90% of price increases and achieving 92% client retention.
• Created sales training programs including effective negotiating, role playing, and development of best practices and procedures.
• Coached and mentored sales representatives, which resulted in improved sales and account management skills, bench strength, and process improvements.

Ohio Market

• Nine-year progressive career focused on business development, sales training, customer service, strategic planning, and P&L management.Key Accomplishments:
• Consistently achieved aggressive sales goals through development of comprehensive sales strategies, effective negotiation, and outstanding account management for assigned clients.
• Successfully led and coached sales teams to achieve above-average sales goals, client retention, and improved KPIs.
• Proactively sought out cost and process improvements resulting in double-digit savings for the organization.