Louis Pienaar Email and Phone Number

Leading and implementing data science based use cases from inception to production. Designing and implementing a proprietary data science platform for the bank. Architecting the move to cloud based services for data science teams.

Data scientist and team leader for a core team of data scientists.

Responsible for client analytics to support the creating and improvement of client value propositions.• Implement way of work for a team of data scientists• Acquire and grow data scientist capability• Create single client view for MMI• Develop income prediction model• Develop new client measures (for ex share of wallet)• Support data driven marketing campaigns• Develop propensity to buy models• Setup software infrastructure to support data scientists• Responsible for upper segment budgets and manex

Accountable for:All information delivery, business intelligence, modeling, forecasting and tracking of key performance indicatorsOverseeing expenditure of the business division development Maintenance of the contact center performance remuneration model.Workforce management principles

Re-engineer the fulfillment process. Scoped the implementation and procurement process for the aquisition of new business process software

Second tier client support and long term insurance product value calculations and alterations