Louis Pienaar Email and Phone Number

Lead the high-performing Delivery Division, overseeing strategic direction, and managing specialised teams delivering world-class data-driven solutions across South Africa and the rest of Africa. Achieved optimal outcomes through expertise in Agile methodologies, where I also spearheaded the successful agile transformation journey for the entire company. Proficient in software technology, Project Management, Resource Management, Strategy, and Commercials. The role also involves directing various senior units, including Business Advisory, Decision Analytics, Software Delivery & Support, and Projects, ensuring the delivery of critical insights in steering Business Strategies

Lead all Data & Analytics project and tactical deliveries for Digital, Marketing, Operations, and Risk & Compliance areas at Capitec Bank. Contributed to the strategic objectives of the bank as a member of the Chief Product Owner forum. Engaged stakeholders to identify opportunities for value addition and problem-solving through data. Ensured data-driven decision-making, created and executed annual business plans, and managed department budgets. Directed cross-functional data teams totaling approximately 50 people. Established and enforced agile processes, prioritized deliverables aligned with strategic goals, and maintained optimal throughput. Managed stakeholder engagement up to the executive level, ensuring quality, on-time project delivery. Spearheaded recruitment efforts for high-value individuals, empowered team leads for independent decision-making, and monitored KPIs for individual and team performance. Focused on training and career development for all team members.

Directed and coordinated data delivery for all data projects and initiatives using agile methodology. Planned project delivery, engaged stakeholders, and managed delivery expectations. Conducted backlog prioritisation, coordinated between teams, and managed dependencies. Ensured quality management, controlled risk and issue management, and led change management efforts. Effectively managed resources and optimised resource loads for efficient project execution.

Led strategic BI projects using Prince 2 and Agile methodologies. Managed project budgets, controlled costs, and ensured quality management. Oversaw risk and issue management, executed change management, and handled project planning and scoping. Managed resources and optimised workloads, providing regular status reports to senior management. Organised and chaired steering committee and project operational committee meetings, engaging with all stakeholders.

Managed BI projects in the telecommunications industry across the Middle East and Africa, overseeing project budgets, cost control, and ensuring quality management. Led risk and issue management, executed change management, and handled project planning and scoping. Managed cross-border teams, providing regular status reports to senior management. Organised and chaired steering committee and project operational committee meetings, fostering collaboration among all stakeholders.

Directed major/strategic projects using PMBOK and Prince 2 methodologies, overseeing junior project managers. Managed project budgets in multiple currencies, controlled costs, and ensured quality management. Led risk management and change management efforts, including contract and SLA negotiations. Spearheaded project planning, budget setup, and procurement. Managed cross-border project and maintenance teams, optimised resource loads, and reported project status to senior management. Organised and chaired steering committee and project operational committee meetings with clients. Also responsible for tender responses, including system architecture and budgeting.

Managed a technical team responsible for administering AIX (Unix) and Windows servers, as well as Oracle and Versant databases for the Venezuelan Interior Ministry's Biometric Conversion Project.

Managed a technical team responsible for administering AIX (Unix) and Windows servers, as well as Oracle and Versant databases. Oversaw networking (TCP/IP), backups, and antivirus updates (Symantec). Developed and maintained the company intranet using HTML, MySQL, JavaScript, ASP, and wrote Python scripts. Ensured maximum system availability, performed configuration management of hardware and software, and provided 24-hour standby support. Conducted testing of software and patches on test systems before installation on customer systems. Created documentation, performed system installations and maintenance on customer premises, and delivered end-user and administration training. Also provided support and maintenance training to subcontractors and compiled daily, weekly, and monthly reports.

- Designing & Maintaining of company websites using HTML/Dreamweaver, PHP, Java Script, CSS, Flash, Fireworks, PhotoShop , Corel Draw etc- Creating & sending, Email marketing campaigns- Creating banner adds