Experienced Microsoft infrastructure specialist with a demonstrated history of working in the education, hospital & health care industry. Skilled in business development and a strong service background delivering a positive outlook on any situation that I face.
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Microsoft Technology SpecialistsAspris Oct 2024 - PresentGreater Bristol Area, United KingdomAs part of IT infrastructure team my role was to evaluate, install and repair hardware, networking technology and appropriate software necessary to keep the network functioning properly. In addition to this I had to ensure the business keeps abreast of current IT trends within the sector and constantly evaluate best practices. Across our specialist schools, colleges, children’s homes and fostering agency, I provided the highest standards of support in education and care for children with a range of needs. Whether we are working with young people with autism, learning difficulties, social, emotional and mental health (SEMH) difficulties or supporting some of society’s most vulnerable children, we are committed to helping each child to fulfil their goals and achieve their aspirations. -
Microsoft Infrastructure SpecialistAspris Oct 2022 - Sep 2024Greater Bristol Area, United KingdomAs part of IT infrastructure team my role was to evaluate, install and repair hardware, networking technology and appropriate software necessary to keep the network functioning properly. In addition to this I had to ensure the business keeps abreast of current IT trends within the sector and constantly evaluate best practices. Across our specialist schools, colleges, children’s homes and fostering agency, I provided the highest standards of support in education and care for children with a range of needs. Whether we are working with young people with autism, learning difficulties, social, emotional and mental health (SEMH) difficulties or supporting some of society’s most vulnerable children, we are committed to helping each child to fulfil their goals and achieve their aspirations. -
Senior Technical Support AnalystAspris Jul 2021 - Oct 2022I oversaw the effectiveness of Service Desk knowledge and skills, ensuring that consistency and quality is maintained and that service targets are met. I was expected to work effectively within a large team, working most closely with Service Managers in order to drive service improvements.I offered specialist advice and support on IT-related issues, ensuring the effective management of all incidents and service requests through a telephone and email.At Aspris, we support individuals to fulfil their potential, no matter what their challenges may be. We believe that everyone we work with, from children to adults and colleagues, can excel in their own way.Our network of services support individuals across the UK and in the Middle East. We have three main groups of services which support the needs of children, young people and adults across the UK and the Middle East. Aspris was formerly part of the Priory Group, the leading independent provider of behavioural care in the UK. Our organisation builds on the well-established positive reputation of this company, which has a long and prestigious history. -
Senior It Analyst - TechnicalPriory Group Nov 2019 - Jul 2021Bristol, United KingdomThe Priory Group is a provider of mental health care facilities in the United Kingdom. The group operates at more than 500 sites with over 7,000 beds. The Priory Group also manages schools, some for students with autism spectrum disorders through Priory Education and Children’s Services. In January 2019 it opened its first overseas school in partnership with the Abu Dhabi Department of Education and Knowledge. -
It Analyst - TechnicalPriory Group Mar 2019 - Nov 2019Bristol, United KingdomThe Priory Group is a provider of mental health care facilities in the United Kingdom. The group operates at more than 500 sites with over 7,000 beds. The Priory Group also manages schools, some for students with autism spectrum disorders through Priory Education and Children’s Services. In January 2019 it opened its first overseas school in partnership with the Abu Dhabi Department of Education and Knowledge. -
Junior It Analyst - TechnicalPriory Group Jan 2019 - Mar 2019Bristol, United KingdomThe Priory Group is a provider of mental health care facilities in the United Kingdom. The group operates at more than 500 sites with over 7,000 beds. The Priory Group also manages schools, some for students with autism spectrum disorders through Priory Education and Children’s Services. In January 2019 it opened its first overseas school in partnership with the Abu Dhabi Department of Education and Knowledge. -
Co-OrdinatorLancer Scott Ltd Jul 2016 - Jan 2019Bristol, United KingdomLancer Scott was formed in 1996. The company has since maintained a steady acceleration in growth and development whilst maintaining the robust foundations that have underpinned the organisation since inception.Lancer Scott initially built its reputation delivering excellent and high quality construction and refurbishment projects and services managing projects from design and inception to completion.The Construction Environmental division was born.The company then expanded its growth with the addition of Mechanical and Electrical services, swiftly followed by related projects, rebuilding homes, buildings and communities.More recently, Lancer Scott has since extended its expertise into the Repairs and Maintenance Sector delivering enviable levels of customer service, care, quality and value to a vast array of retail and social housing partners. This growth gave birth to the company’s Social Housing (Communities) and Retail divisions underlining Lancer Scott’s commitment to building better communities.The Lancer Scott head office can be found in our original city of birth, Bristol - We also have regional offices in Swansea, Exeter, Truro and Newcastle. -
Facilities Staff And Supporting Pr ActivitiesCleve Rfc Apr 2010 - Jan 2017Bristol, United KingdomI worked at both Cleve RFC and Sainsburys whilst studying. Here my role was very varied as this was my childhood rugby club, I took on more responsibility to help my club in any way i can and still try to help where needed today. my main duties included-To deliver friendly, efficient customer service and to create a warm and welcoming atmosphereRetaining and attracting new customers Maintaining the upkeep of the equipmentPR assistance – Social media management, photography for key charity eventsMeeting and greeting clients on events such as wedding venues and birthday events
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It RecruiterRedrock Consulting Ltd Apr 2016 - Jul 2016At Redrock, we champion progress. Your personal progress. Your company’s progress. Our progress. We’re all in it together – we simply help bring everything and everyone together. Except it’s not that simple. For our clients, we find the unfindable candidates. Those intelligent go-getters that create real value in an organisation. We partner many of the best public and private sector employers to source who they frequently tell us are ‘the right people’. This is because we have a unique pool of talent – permanent and interim candidates - that work with us and us only. For our candidates, we find the unfindable roles. Those positions in companies that give people the freedom to grow, to be individual, to realise their potential and achieve their goals. What kind of companies? Oh OK, we’ll name drop: Accenture, EE, Vodafone, Motorola, Tesco, Debenhams, B&Q, Harrods, over 50 local authorities and many more besides, right across the UK. We specialise in the following areas: IT, Telecoms, Financial, Retail, Health, Social Care & Public Sector and Sales & Marketing. This means that we know these markets well, we know the industry movers and shakers and we know who has the potential to become the next big thing. Privately owned with hands-on Directors, sector focused, flexible and friendly, we are not your typical CV pushing, ‘bums on seats’ recruiters. That’s why we are fast-becoming the UK’s ‘go-to’ specialist recruitment consultants. - See more at: http://www.redrockconsulting.co.uk/who-we-are#sthash.BpL3xRlX.dpuf -
Recruitment Consultant (Ftc)Southern Lights Ltd Oct 2015 - Mar 2016Bristol, United KingdomWe are a small boutique agency that you can rely on when either looking for work or looking to recruit. We pride ourselves on our good customer service and our ability to recruit excellent talent for our valued clients across the UK. We get a great deal of referals due to positive candidate / client experiences. We really want to build solid relationships with candidates and clients alike so that we can help manage peoples careers and deliver the best possible service and advice to our clients. We have an established growing client base that use Southern Lights based on our proven delivery and performance resulting in repeat business and exclusive opportunities.Here at Southern Lights we are passionate about providing an outstanding and unprecedented service, that always delivers the "best" candidates for our clients and the "best" jobs for our candidates, we pride ourselves on the perfect match."Our combined experience, enthusiasm and knowledge enable us to do just that"Using a variety of methods we identify and work with candidates who by and large are not on the "open market". In doing so this allows us to steer away from our competition and select with precision and accuracy the right candidates for our clients.“We will always work with your best interests in mind, not ours” -
Insurance AdvisorGoskippy Insurance Sep 2014 - Jul 2015Bristol, United KingdomGoSkippy is a fresh, independent insurance broker set up to bring you first class insurance at the most competitive prices. Knowing the financial pressures we are all under these days, we search available insurers - including our own in-house company - to find you the best deal to suit your needs and pocket. I was based at the GoSkippy office in Cribs Causeway. Making the customers feel special and delivering great service was my main goal, I would answer their queries, assess their insurance requirements and expertly guide them through policies tailored to their needs. I would also advise customers of cancellation procedures and advise of fraudulent activities on clients policies. I focus on quality rather than quantity. As a Customer Service Advisor, I exceled at listening, being able to explain things clearly and tailor my approach to each customer’s needs. -
Customer Service AssistantSainsbury'S Oct 2010 - Jun 2014Bristol, United KingdomI worked at both Cleve RFC and Sainsburys whilst studying. Working on the checkouts, I was one of the face's of Sainsbury’s. So I would be expected to greet customers with a friendly smile and a pleasant word, and make sure their shopping is processed, packed and paid for without unnecessary delays. my main duty were-Dealing with customer returns and complaintsProcessing sales transactions and till management during busy periodsReconciling tills the end of the dayDelivering strong customer service.
Frequently Asked Questions about Louis Thompson
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Louis Thompson works for Aspris
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Louis Thompson's current role is Microsoft technology Specialist at Aspris.
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