Louise Philp Email & Phone Number

Toronto, Ontario, Canada

Building a scalable and best-in-class integration business practice by developing offerings to enable customer workflows and unlock value through integrations.Developing best practices for customer requirements gathering, solution architecting, integration development, and maintenance. Working cross-functionally across the company including with Customer Success Managers (CSMs) and the Sales organization to engage with customers, with the Engineering & Product Management organizations… Show more Building a scalable and best-in-class integration business practice by developing offerings to enable customer workflows and unlock value through integrations.Developing best practices for customer requirements gathering, solution architecting, integration development, and maintenance. Working cross-functionally across the company including with Customer Success Managers (CSMs) and the Sales organization to engage with customers, with the Engineering & Product Management organizations to deliver scalable solutions, and with Finance and Business Leadership to ensure fiscal and strategic alignment. Show less

Toronto, Canada Area

Worked with customers to build and maintain reliable business data.Architected the business Application layer, which allowed extensive customization without touching the base Amity product. This meant that each customer had their own separate Big Query instance, which was fed by ETLs and integrations with other apps. Deployed code and SQL to link up this data, and feed it into Amity to drive insights and customer health.Worked with customer technical staff to support integration of… Show more Worked with customers to build and maintain reliable business data.Architected the business Application layer, which allowed extensive customization without touching the base Amity product. This meant that each customer had their own separate Big Query instance, which was fed by ETLs and integrations with other apps. Deployed code and SQL to link up this data, and feed it into Amity to drive insights and customer health.Worked with customer technical staff to support integration of their own app with Amity. Show less

Toronto, Ontario, Canada

Accountable for assuring effective implementation of CMMI practices in the Software Development Team. Provided assessment, improvement and coaching services.Designed and implemented various styles of assessment with differing levels of formality. These ranged from formal assessments to QuickStarts, to QuickChecks (audits against the CMMI), to ‘Phase-end reviews’, to ongoing, real-time pulse-taking with the software practitioners.

Ottawa, Ontario, Canada

Founded Process Inc in 1990, as the only Canadian (and only non-US) company authorized to perform SEI’s Software Process Assessments.Assisted the Office of the Auditor General in developing its own 5-level model of Financial Management Capability (FM-CM). Participated on the advisory committee for Bell Canada’s Trillium model for software process maturity.Trained/led 38 software process assessments around the world in all types of companies. Facilitated process improvement efforts… Show more Founded Process Inc in 1990, as the only Canadian (and only non-US) company authorized to perform SEI’s Software Process Assessments.Assisted the Office of the Auditor General in developing its own 5-level model of Financial Management Capability (FM-CM). Participated on the advisory committee for Bell Canada’s Trillium model for software process maturity.Trained/led 38 software process assessments around the world in all types of companies. Facilitated process improvement efforts for organizations such as Canadian Marconi Company, Computing Devices Canada, Wolters Kluwer, Health Canada and Financial Models Company. Show less

Pittsburgh, Pennsylvania, United States

Worked in the Process Program, as co-instructor on behalf of the SEI for training new lead assessors. Participated in SEI's Alpha-test of its updated assessment method.

Pittsburgh, Pennsylvania, United States

Worked for Watts Humphrey (who is the ‘father’ of the Software Capability Maturity Model) as a contributor to the CMM. Trained 11 assessment teams, coached or led 6 assessments in military, contractor and commercial organizations.

Completed a novel - never published! :)

Managed the Documentation, QA and Analyst group for developing office systems. Successfully brought a ‘crash’ interdisciplinary, international (with British Telecom) project to completion for the Prime Minister’s Office: designing a desktop solution for the office, including backup telephony.

Conceived, designed and managed a Citibank project to develop a Process Manager for their Datapoint office system. It was successfully introduced, and went into enthusiastic use in Citibank branches around the world.Managed the project to deliver the external design for a complete, integrated office system, written in C, for Unix. Designed Word Processing, Spreadsheet, Email, Database and Graphics applications.Designed and constructed a small business accounting system in C on Unix.

Used Gane and Sarsons structured techniques: developed detailed requirements and design, performed detailed logical and physical design for very large financial systems.

Basc, Systems Design Engineering

Education record

Activities and Societies: Landmark Forum, SELP, Advanced Course, CAP, CPP, IL, Excellence, Integrity, Living Powerfully, Sex and Intimacy.