Monica Lowe Email & Phone Number

Atlanta, Georgia, Us

Provo, Ut And Seattle, Wa, Us

• In partnership with GTM leaders and executive staff, develop and execute on a field-forward global enablement strategy that empowers customer-facing reps at Qualtrics to do their best work, supporting a global field organization of 2000+, a partner ecosystem of 360+ partners, and $1.4bn in revenue• Responsible for the global team that develops, executes, and measures the effectiveness of annual role-based enablement plans for Qualtrics' global field organization, which includes onboarding and ongoing training for all sales, sales support roles, customer success, and partners • Oversee the development and execution of 800+ training deliverables a year across a variety of learning modalities, leveraging cross-functional expertise from various functional leaders, key SMEs, and external experts• Measure, analyze, report and iterate on the effectiveness of our enablement programs to senior company leaders on an ongoing basis

Redwood City, Ca, Us

• Responsible for the team that develops, executes, and measures the results of annual role-based enablement plans for the global Customer Success and Consulting organizations in partnership with GTM leadership and executive staff• Led program strategy and training for a global team of cross-functional senior leaders in order to establish and drive the company's strategic competitive enablement program for a global GTM team of 1100+, spanning $250m in revenue. • Oversee the development of professional education and training content, working with product marketing, functional leaders, and other key SMEs to develop curricula for GTM teams• Global program manager for a variety of other at-scale programs across the company, including regional training initiatives, automated tools, and on-demand enablement content, both internal and external• Facilitate live and self-paced regular training deliveries for in-region activities across our global offices, including (but not limited to) sales and CS methodologies, on-boarding, and role-based tactical coaching • Oversee the development and execution of 80+ live, virtual, and on-demand training events a year

Redwood City, Ca, Us

Redwood City, Ca, Us

Redwood City, Ca, Us

• Designed, launched, and supervised new scaled programs to better support segments of our large enterprise customers, managing over $17m in revenue• Oversaw higher education program for 130+ large enterprise accounts including a rotating staff of 5 customer success managers• Managed customer C-suite relationships and drove customer adoption and growth in collaboration with field sales partnerships• Mentored new employees

Austin, Texas, Us

• 2-person team set new company record by increasing monthly saved revenue by 47% in one month• Increased saved clients rate by 10% • 15% improvement on gross churn in 1 month

Austin, Texas, Us

Round Rock, Tx, Us

Owner of small business teaching clarinet, piano, and beginner music theory classesContent areas: beginner-advanced piano and clarinet pedagogy, beginner-intermediate theory.Experienced teaching all ages.• Performed client acquisition and consulting, marketing and retention strategies, student instruction, progress assessments, scheduling, and billing for approximately 60 students• Maintained a 100% student retention rate, resulting in a 2‐year wait list• Worked with students, parents and teachers to design creative, engaging and individualized curricula• Researched, developed, and incorporated innovative learning strategies to speak to a technology‐minded generation of students

Austin, Tx, Us

• Assisted in developing and implementing social media marketing campaigns at fast‐paced start‐up• Designed and presented creative marketing approaches across social media platformsKey roles: Market research , market analysis, event planning, database management, copy editing

B.A., American Studies

B.A., Music