Property Management, Staff leadership and development, lease management, contract negotiations, asset management , accounting management, buildouts, TI, Acquisitions, Dispositions, Construction Management.

Responsible for over 2 million square feet of Class A office,medical and retail space including big box stores andgrocery chains. Complete Asset responsibility including ARGUS valuations and future acquisitions andproformas. All aspects of due diligence from LOI to close.• Develop and present to ownership the annual operating budgets which include leasing assumptionsfor the coming year, commissions, tenant and capital improvements, energy costs, and all other incomeand expense categories of the P&L. Direct responsibility for all broker activity with regards to newtenant leasing activity and marketing initiatives.• Oversee the preparation of the monthly financial reports for the properties and provide ownershipwith a summary of operations, including leasing activity, variances to the budget, tenant issues, andcapital projects. All CAM reconciliations and approval of refunds or billing. Assets valuations eachquarter to ensure viability and growth.• Negotiate all service contracts with third party vendors. Review all invoices for accuracy and enter andapprove in YARDI Voyager and submit for payment.• Ensure excellent tenant service. Respond to tenant requests/problems in a timely and courteousmanner, and generate work orders directed to vendors or maintenance staff.• Follow-up with tenants to ensure satisfactory resolution of any issues. Proactively manage theproperty to minimize tenant complaints. Arrange for 24-hour emergency coverage for the property at alltimes.• Conducted periodic inspections of the property and tenant spaces to ensure compliance with leases,compliance with life safety policies, and the proper upkeep of the property.

Responsible for managing the daily operations of over 1,500,000 square feet of commercial and retail space.• Successfully took over a receivership portfolio which had receivables over $450k and reduced it to $5k in 60 days.• Developed and maintained tenant and owner relationships through ongoing communication, promptly evaluating and addressing concerns, and delivering top-notch service.• Managed third party services including cleaning, HVAC, plumbing, electrical, landscaping, specialty vendors, and managed bids and contracts for capital improvement projects.• Regularly inspected each property to ensure the highest level of standards and compliance were upheld.• Prepared and evaluated annual and monthly financial reports, including budgets for each property, and reported to managing directors, property owners, and stakeholders.• Collected overdue rent, maintained collection notes, and managed invoicing.• Worked closely with accounting and leasing departments to ensure policy and procedural requirements were met. • Facilitated tenant set-up and transition, and initiated leasing processes.• Worked with outside counsel to process evictions.

Manage day-to-day operations of commercial, retail, and self-storage properties in Ohio and New York. All aspects of aqusitions from property opportunities, valuations and proformas to LOI and closings.Oversee all aspects of financial budgets, profit & loss statements, expense control, cash flow, and month-end reporting to investors and executives.Establish and manage partner and vendor relationships on a daily basis and negotiate best practice pricing.Accountable for innovating sales training program which improved retail penetration across the region by 50% in the first 12 months.Increased revenue by 8% and net operating income (NOI) up by 5% in 6 months.Responsible for reducing department expenditures by 10% over a one-year period by restructuring operational procedures.Developing new lead generation and promotional strategies for adopting key commercial accounts, which increased customer base by 15%.Direct involvement in mergers and acquisitions, due diligence processes, and closings.Utilize extensive knowledge in lien laws and collection processes in multiple states, leasing, lease presentation, and audit processes.35 direct reports

Managed operations and retail sales of each center. Spearheaded business development and customer retention programs, which lead to an increase in top line revenue by 10%.Ensured compliance with all federal and state lending laws, CFSA, FDCPA.Directed recruiting, talent acquisition, and training of all division positions.Managed budgets, expenses, and financial reportsResponsible for construction, contract negotiation, and continued maintenance of each center. Facilitated successful monthly training sessions for all employees which was adopted as standard operating procedure company-wide.Developed team members into greater roles and responsibilities, and increase productivity by motivating the team to achieve outstanding results.30 direct reports

Responsible for operations and revenue management of 70 commercial and self-storage properties, with annual budget in excess of $65 Million. 7 district manager direct reports with 125 + employees.Implemented new business development and marketing strategies to increase brand awareness, and sales, which allowed the organization to expand into additional markets across the U.S.Ensured standards were being followed & district managers were well trained, motivated, and following guidelines.Achieved a turnaround of a region that was operating below expectation and turned it in to operating above budget in less than 9 months.Analyzed and evaluated business processes, and created improvement programs to increase occupancy and revenue, while lowering costs.