Lizza Talao-Wuelfing, Mba Email & Phone Number

New York, Ny, Us

Lead teams of Account Management and Sales Professionals consisting of 2 Sales Directors and 16 Partner Business/Account Managers.- Responsible for leading a team of Partner Business/Account Managers globally whose role is to upsell, cross-sell, and act as liaison between Medidata and Strategic Partner accounts; provide optimal support to our Partner channel by managing all aspects of the indirect (study by study) business which includes, but are not limited to, identifying new and managing existing sales opportunities, pipeline management, execution of contractual agreements, and problem resolution. Handle all escalated issues and provide guidance as needed.- Partner with Sales Operations and Professional Services to continuously review and assess all internal and customer facing activities / processes and initiate optimization projects where necessary to maximize efficiency, focus on revenue generating activities, and achieve extreme customer satisfaction. This requires strategic thinking, cross-departmental collaboration and effective change management to ensure the required changes are executed effectively.

New York, Ny, Us

Built and expanded a global team of strategic, growth driven, and customer focused Partner Business Managers / Account Managers resulting in YoY and QoQ double digit growth for 9 consecutive quarters.

New York, Ny, Us

Built a team of top performing business development professionals who delivered 7 consecutive quarters of exceeding quota for generating BANT qualified sales opportunities.• Responsible for executing Medidata’s corporate strategy by identifying and developing new business opportunities and expanding the presence of the company and its brands. Increase a strong pipeline of highly qualified sales opportunities across all Segments in the United States (Enterprise, Strategic, MidMarket, and Emerging companies as well as Partnerships) to increase platform adoption and revenue.• Build and lead a team of rockstar Business Development professionals responsible for building relationships and raising awareness of the benefits of utilizing specialized technology designed to dramatically improve the end to end clinical trial process for pharmaceutical and medical device organizations.• Responsible for the management of strategic and operational Marketing, Sales and Customer Relationship activities. • Provide market feedback to the company leadership regarding competitive offerings, prospect needs, and recommendations for Marketing collateral critical for the teams prospecting efforts.

Vélizy-Villacoublay, Fr

Holmdel, New Jersey, Us

• Executed the transition of the Sales Opportunity Management team to Inside Sales which included the creation of new job descriptions and compensation structure, while minimizing turnover through effective change management. • Provided guidance and support to one Senior Manager and three Inside Sales Managers who were responsible for overseeing teams of Inside Sales Representatives.• Published the Inside Sales Playbook - a compilation of all the relevant processes and contact strategy with the purpose of maximizing output from outreach and qualification efforts against in-bound Marketing generated leads, as well as strategically prospecting targeted accounts with the goal of creating sales opportunities for the Account Executives.

Holmdel, New Jersey, Us

• Lead teams of Prospect Opportunity Consultants / Business Development Reps and Partner Marketing Specialists who are responsible for qualifying high volume of inbound Marketing and Partner generated leads to create viable sales opportunities for the Solution Consultants.• Implemented call automation software which improved the reps efficiency - daily call average improved from 50-60 to 90-100 dials.

Florham Park, Nj, Us

• Determined the critical procedures needed to support the Lapp Global Process and Data strategy.• Established and aligned cross departmental process and procedures to assure accuracy, security, and ongoing integrity of master data, consistent with the Lapp Group's practices and directives.• Initiated and facilitated continuous improvement framework across North America.

Florham Park, Nj, Us

• Project Team leader responsible for dramatically improving efficiency within the Inside Sales team by setting and enforcing relevant policies and procedures that ultimately allowed the company to record, track and analyze valuable market and competitive intel.• Executed company strategy and assured effective execution of initiatives• Evaluated, documented, and enforced internal procedures, work flows, and policy. Made changes where necessary which included interdepartmental collaboration and coordination.• Authorized special concessions to secure sizable sales opportunities.• Maintained an open line of communication, coached, and managed overall output of the 2 Managers (Inside Sales Manager and Customer Service Manager) and offered guidance to a team of 11 Inside Sales Specialists, and 3 Customer Service Representatives.

Newark, Nj, Us

Manager, Price Group (Nov 2009 - Dec 2014) (5 yrs 1 mo) Projects: Project Team Leader who successfully designed and implemented the (1) Automated Ship and Debit (rebate program) record keeping, validation, and tracking process which dramatically reduced processing time from days to hours ; and (2) Automated Design Registration submission, record keeping, and approval tracking processManagement experience: responsible for a team of 3 Sales Administrators and 3 Pricing SpecialistsManager, Quoting Department(Feb 2008 - Oct 2009) (1 yr 8 mos) Projects: Project Team Leader who successfully designed and implemented PDQ (Panasonic Direct Quote System) - PIC's first ever homegrown, web based quoting system. Conducted system demonstration and provided training to all internal and external users throughout the United States; Served as Implementation and Customer Success Manager to 130+ PDQ usersManagement experience: responsible for a team of 3 Pricing SpecialistsSales Administration Supervisor (Jan 2006 -Jan 2008) (2 yrs) Management experience: responsible for 5 Sales Coordinators / Inside Sales RepsAdministrative Specialist / Product Administrator(Aug 2004 - Dec 2005) (1 yr 4 mos)Sales Coordinator / Inside Sales, Pricing Specialist(Mar 2003 - Jul 2004) (1 yr 4 mos)Sales Coordinator, Inside Sales(Jan 2001 - Feb 2003) (2 yrs 1 mo)

New York, Ny, Us

Clerical work

Mba, Management

Bs, Business Administration - Marketing