• Identify and solve problems in marketing and technical support related field.• Collect and organize information from sales histories and customer feedback, examine the information to find out problem.• Use statistical analysis methods to analyze the information and develop solutions to the problems.• Write reports on the findings, and advise the parent company in China about actions to take in order to better develop the biological products market of North America area.

• Assist customers in making product selections, based on customers’ need, product features and specifications.• Serve as key person in charge of handling documents such as PO, bills, and invoices.• Create spreadsheets and write sales report every week.• Support other staff with their work.

• Assume full responsibility in selling machines in the east coast area. • Regularly communicate with customers to expound product features, address questions that might arise, and negotiate prices• Explain the function, and scientific processes that make the machines work to end users.• Participate in testing and repairing new and old machines. • Communicate with trucking company regarding the schedule of pickup and fill-out bill of lading• Serve as key person in charge of handling documents such as PO, bills, and invoices every week• Courteously attend to phone calls regarding administrative issues.• Provide technical support through email as well as mentor new employees.

• Maintained active involvement with patient screening, ECG/EKG signal reading and data input, cleaning, and analysis • Took part in preparing research papers, manuscripts, as well as abstracts • Capitalized on technical proficiency with Excel in evaluating EKG signal characteristics• Drove significant efforts toward the development of a protocol for digitizing paper ECG data, in collaboration with several departments• Spearheaded input cleaning and univariate analysis of ECG/EKG measurements from in-hospital cardiac arrest patients• Rendered cross-sectional views on multiple variables associated with cardiac arrest, such as heart rate, QRS complex morphology, and ST segment elevation or depression• Converted digital ECG signals for evaluation by working closely with a multidisciplinary team