Luana Peres Silva Email & Phone Number

São Paulo, Brasil

Gerente de engenharia de software responsável pelas soluções de softwares para atender o mercado de duplicatas

São Paulo, Brasil

Software engineering leader, responsible for building and implementing a settlement platform that will enable CERC as a Settlement Chamber, to carry out the settlement of securities assets.Working on high-impact projects and technological innovation, promoting a collaborative environment that values ​​continuous improvement. Working from the architectural definition of the system, supporting the performance of functional tests and implementation of cloud infrastructure (GCP) and on-premise (Equinix; IBM; HSM).Project management using Agile methodologies, working in collaboration with the product and operational areas to ensure efficient processes from product strategy, specification, development and implementation.My second experience working with multidisciplinary teams, being a team located in Sweden, managing all deliveries and supporting functional tests.Responsible for defining the strategy and allocating financial resources for initiatives involving the CERC Settlement Platform.

São Paulo, Brasil

Software engineering leadership responsible for the development of credit, auto insurance, and Open Finance services in the Conta Digital BV App, using the scalable agile SAFe methodology, working from the definition of the solution architecture (Cloud GCP, Flutter, Spring boot , and Rest APIs), until the implementation and support of the product in a production environment. Responsible for quarterly strategic planning (PI Planning and conducting conversations to define the product; Practicing budget management, supplier management and analysis and risk management of projects aiming at planned results; Monitoring the technical and behavioral development of employees through use feedback and feedforward techniques

São Paulo, Brasil

Expertise in documentation management and governance of Services and APIs used by the Bank's systems and reorganizing each service in the Registry & Repository (IBM WSRR) Participation in the development of an architectural reference for SOA and API Management with CA API Management, Leadership in Data Migration all services and microservices of Enterprise Service Bus IBM 10 to version 11, contributing to the mapping of each service and testing of each service. Guidance and leadership of projects for implementing SOA methodology: Governance, development methodology, service contracts, canonical models, asset taxonomy, implementation and approval of services. Analysis, design of APIs in several projects involving new businesses and core Banking.

São Paulo, Brasil

Expertise in the technical and functional development of CRM solutions. Leadership in the implementation of Oracle Siebel 8.2 and Salesforce CRM for the Sales, Customer Service, and Contract Management modules. Acting as functional leader of the Siebel Oracle project in Brazil, contributing to the analysis of needs and definitions of requirements with the client, structuring processes in the service sector to adapt the system, defining flows and designing integration solutions and conducting training in Portuguese and Spanish.

São Paulo, Brasil

Acting as a business analyst and CRM application configurator, working on identifying needs and defining requirements with the client, structuring and improving processes, defining flows and procedures, organizing and working on integrated tests, approvals and implementations. Participated in the CRM Siebel 8.0 implementation team to meet the needs of Vivo's Corporate clients, acting as Technical Leader, designing solutions for integrations of Billing (Atlys) and Logistics (SAP – MM) systems with CRM Siebel and managing a SOA and Siebel 8.0 development team.

São Paulo, Brasil

Analysis of integrated Human Resources, Payroll and CRM systems.Survey of project requirements with the applicant, to define thedocumentation (Data Flow Diagram) for the technical development team;Development of projects in the HR area using the PeopleSoft system and coordination of outsourcing tasks for CRM, HR, Vantive and SAP modules;

Master In Computer Enginnering, Software Enginnering

Activities and Societies: Master's thesis work - Description of a CRM domain architecture applied to a product line.

International Program Innovation Experience Israel 360º, Business Innovation

Bachelor'S Degree In Computer Science, Computer Science

Uma segunda graduação para adquirir novos conhecimentos, e enfatizar os estudos em Ciência de Dados.

Nformation Systems & Technology Management

SCIENTIFIC ARTICLE: ASSESSING SYSTEMS INTEGRATION MATURITY USING NBR ISO/IEC 16680:2012. CASE STUDY OF A COMPANY IN THE SECURITY SEGMENT.

Technologist Diploma In Computer Systems, Computer Science, Curso Superior De Tecnólogo Pela Faculdade De Tecnologia De Sp - Fatec