• Vacumme and mopp floors, dust and polish all displays• Deep clean windows, walls, bathrooms, kitchens, doors, stoves, and many surfaces• Restock cleaning supplies • Use chemical cleaners properly to ensure safety of employees and customers

• Courteously answerd phone calls, welcome and seat guests and present menus• Follow up with diners to ensure their satisfaction and address any additional requests• Assisted with special events when requested and required• Stayed up to date with menus specialties, menu choices, and would inform customers of changes if we were dunning out

Customer Service: Manage inbound calls and emails from customers and carriers. Communicate with Management, Sales, and Account Coordinators regarding shipment status. Load Planning: Create loads as outlined in department SOPs.Track and Trace: Monitor and manage priority and general shipment status updates. Take on additional responsibilities when situation merits. Provide daily updates for each and every customer.Accounting: Assist with all FTL accounting functions, invoicing… Show more Customer Service: Manage inbound calls and emails from customers and carriers. Communicate with Management, Sales, and Account Coordinators regarding shipment status. Load Planning: Create loads as outlined in department SOPs.Track and Trace: Monitor and manage priority and general shipment status updates. Take on additional responsibilities when situation merits. Provide daily updates for each and every customer.Accounting: Assist with all FTL accounting functions, invoicing, disputes, claims and collections as needed.Miscellaneous: Perform other duties as assigned by Division Manager. Show less

As an agent in BYU-Pathway Worldwide, I provided timely customer service via chat, emails, and zoom by processing client issues and requests using the internal CRM software.Key Achievements:- Managed training via zoom for new employees at the company- Helped the most of students via chat during peak hours.

While working as Manager at Jackie Smith, I trained new employees. I coordinated with the distribution center to make deliveries, managed the stock, and organized seven people.