Senior Quality Assurance Specialist
Current
Sep 2022 - Present
AeroLeads people directory · profile
Lucia Ojeda Email & Phone Number
QA Software Analyst and Customer Success Specialist
at
Blacc Spot Media, Inc.
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
QA Software Analyst and Customer Success Specialist
Location
Guatemala City, Guatemala, Guatemala
Company size
Who is Lucia Ojeda? Overview
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Quick answer
Lucia Ojeda is listed as QA Software Analyst and Customer Success Specialist at Blacc Spot Media, Inc., a company with 5 employees, based in Guatemala City, Guatemala, Guatemala. AeroLeads shows a matched LinkedIn profile for Lucia Ojeda.
Lucia Ojeda previously worked as Senior Quality Assurance Specialist at Blacc Spot Media, Inc. and Senior Quality Assurance Specialist at Lionmane Software. Lucia Ojeda holds Licentiate Degree, Communications And Adverstising from Universidad De San Carlos De Guatemala.
Company email context
Email format at Blacc Spot Media, Inc.
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Blacc Spot Media, Inc.
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Profile bio
About Lucia Ojeda
I am a Quality and Customer Success Analyst with 2 years of experience in this role. My responsibilities include conducting manual process tests, managing errors via Jira, and validating unit tests in collaboration with developers. Additionally, I train customers to use our products effectively and maintain ongoing communication to ensure they maximize the product's benefits.I'm currently preparing to take the Professional Scrum Master™ I (PSM I) certification to enhance my knowledge of the framework and tools.I have 8 years of experience in the Customer Service industry in different channels (calls, chats, and emails) Providing solutions, active listing, and technical support. I provided support not only to customers but also to agents, offering technical support for various systems such as POS, printers, cash drawers, and scanners.
Current workplace
Lucia Ojeda's current company
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Blacc Spot Media, Inc.
3 roles
Lucia Ojeda work experience
A career timeline built from the work history available for this profile.
Senior Quality Assurance Specialist
Current
Sep 2022 - Present
Advance Support
Nov 2018 - Sep 2022
Team & coworkers
Colleagues at Blacc Spot Media, Inc.
Other employees you can reach at blaccspotmedia.com. View company contacts for 5 employees →
IB
Isabel Barahona
Colleague at Blacc Spot Media, Inc.Aarhus, Central Denmark Region, Denmark, Denmark
View →
TB
Tahira Brown, Pmp
Colleague at Blacc Spot Media, Inc.Marietta, Georgia, United States, United States
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DL
Diego López
Colleague at Blacc Spot Media, Inc.Zona Doce, Guatemala, Guatemala, Guatemala
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JW
Jessica William
Colleague at Blacc Spot Media, Inc.Los Angeles Metropolitan Area, United States
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İD
İbrahim Demir
Colleague at Blacc Spot Media, Inc.Istanbul, Istanbul, Türkiye, Turkey
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KB
Kendra Bordas
Colleague at Blacc Spot Media, Inc.Managua, Nicaragua, Nicaragua
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IB
Israel Bonetti
Colleague at Blacc Spot Media, Inc.Ascurra, Santa Catarina, Brazil, Brazil
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IB
Isabel B.
Colleague at Blacc Spot Media, Inc.Aarhus, Central Denmark Region, Denmark, Denmark
View →
LM
Laercio Metzner
Colleague at Blacc Spot Media, Inc.United States, United States
View →
Isabel Barahona
Colleague at Blacc Spot Media, Inc.Aarhus, Central Denmark Region, Denmark, Denmark
View →
TB
Tahira Brown, Pmp
Colleague at Blacc Spot Media, Inc.Marietta, Georgia, United States, United States
View →
DL
Diego López
Colleague at Blacc Spot Media, Inc.Zona Doce, Guatemala, Guatemala, Guatemala
View →
JW
Jessica William
Colleague at Blacc Spot Media, Inc.Los Angeles Metropolitan Area, United States
View →
İD
İbrahim Demir
Colleague at Blacc Spot Media, Inc.Istanbul, Istanbul, Türkiye, Turkey
View →
KB
Kendra Bordas
Colleague at Blacc Spot Media, Inc.Managua, Nicaragua, Nicaragua
View →
IB
Israel Bonetti
Colleague at Blacc Spot Media, Inc.Ascurra, Santa Catarina, Brazil, Brazil
View →
IB
Isabel B.
Colleague at Blacc Spot Media, Inc.Aarhus, Central Denmark Region, Denmark, Denmark
View →
LM
Laercio Metzner
Colleague at Blacc Spot Media, Inc.United States, United States
View →
1 education record
Lucia Ojeda education
FAQ
Frequently asked questions about Lucia Ojeda
Quick answers generated from the profile data available on this page.
What company does Lucia Ojeda work for?
Lucia Ojeda works for Blacc Spot Media, Inc..
What is Lucia Ojeda's role at Blacc Spot Media, Inc.?
Lucia Ojeda is listed as QA Software Analyst and Customer Success Specialist at Blacc Spot Media, Inc..
Where is Lucia Ojeda based?
Lucia Ojeda is based in Guatemala City, Guatemala, Guatemala while working with Blacc Spot Media, Inc..
What companies has Lucia Ojeda worked for?
Lucia Ojeda has worked for Blacc Spot Media, Inc., Lionmane Software, and Innovative Contact Solutions Powered By Intouch.
Who are Lucia Ojeda's colleagues at Blacc Spot Media, Inc.?
Lucia Ojeda's colleagues at Blacc Spot Media, Inc. include Isabel Barahona, Tahira Brown, Pmp, Diego López, Jessica William, and İbrahim Demir.
How can I contact Lucia Ojeda?
You can use AeroLeads to view verified contact signals for Lucia Ojeda at Blacc Spot Media, Inc., including work email, phone, and LinkedIn data when available.
What schools did Lucia Ojeda attend?
Lucia Ojeda holds Licentiate Degree, Communications And Adverstising from Universidad De San Carlos De Guatemala.
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