Continuous Improvement Analyst within Technology team, as Program Lead and Sales Enablement&Marketing Platforms Owner.Marketing&Sales Enablement Platforms Owner and Program Lead within Channel Business Unit and the Technology department. - Asana implementation: built and developed a new Project Management System creating links from program to tasks levels to enable the accurate tracking of projects. - Rebuilt a faulty Marketing & Enablement platform so that we have accurate information, in order to control Marketing spent effectively. - LMS-Learning Management System: identified potential cost saving by re-negotiating contracts and developing user requirements for an entire newly platform and cost saving for each of them (combining Sales Enablement platform, Learning platform, global platform).- UAT coordinator for Genesys implementation and Chatbot. Successfully implemented with zero road-backs and allowed preventing faulty system being live.- Management of enhancements and bug fixes project: it provided more transparency to the business, understanding which incidents became projects and which ones were tickets that were solved within the normal 2 days process time. - Diverse portfolio as technology where we have ongoing analytics, discovery work, and projects at all levels of approvals. Roadmaps. Process maps. Supporting Pipeline pillar. SME for several platforms.

▶ Supply Chain operations: following the orders since they are in the system till they are shipped out and delivered, having as a main target solving blocked order issues that can appear during the process.▶ First contact for EMEA customers (B2B) related to delivery issues, manage service delivery process.▶ Liaising with different parties: Planning, Pricing, Finance, Quality, to come up with solutions for our clients.▶ SAP: scheduling agreements, fixed orders, quotations, backlog, deliveries, shipments, stock levels, escalations.

ATS is an Import / Export company based in Tilburg (The Netherlands). I was part of the Internal Sales Team , as a contact person for French, English and Spanish clients and potential clients.

Proposal development and EU Projects Management (Lifelong Learning Programme). Providing support for: proposal searching; collaborating in “Web 2.0” Grundtvig Seminar, “Sophie” Grundtvig Partnership and “Mutual Assistance” Leonardo da Vinci project -Transfer of Innovation.

R&D&i Assistant. Collaboration in searching for new Calls for propossals, Technological Vigilance and participation in feasibility studies for potential projects.

• Management of European Programmes. Interreg IVC. Sudoe. Intranets management. • Coordination and management of the Europe Direct Gijón Center. • Collaboration in planning and budgeting for European Projects. Design and implementation of European theme leaflets. Support for translations of the different documents relating to project management from English and French into Spanish.• Technical and Financial Department reports. • Preparation and processing of documentation for the submission of projects for European Calls for Proposals.

• Participation in feasibility studies for potential European Projects, through the VII Framework Programme. • Participation in designing and deploying a Business Intelligence Tool for the whole Port to provide support for the strategic and business objectives: Marketing and Business Plans. • Participation in the promotion of container shipping lines and intermodal transport: Motorway of the Sea Gijón-Nantes / Saint Nazaire.• Conducting interviews of shippers and potential shippers from Asturias and Castilla León. • Preparation of Trade Fairs. Customer support. Collaboration in travel and work agendas. • Support for translations from English into Spanish.• Collaboration in preparation for cruise ship hosting. Participation in self- assessment of the EFQM model. • Purchasing management. • Assistance to the Port Community.

• Administrative management: verifications, collaboration in invoicing, inventories, customer support (languages used: Spanish, English and French). • Collaboration in events organized by the Marina. Preparation and delivery of Merchandising.