A dynamic, commercially driven Senior Leadership level Director, with 20 years’ experience in delivering sustainable profitable growth. With a diverse range of sector experience, my expertise is in Service Delivery & Excellence, managing the delivery of solid and significant results through creating and refining insight-led customer-centric strategies, robust & efficient processes, implementation, and performance analysis.Key Skills:• New Business Sales, Commercial Contracts and Client Services accountability at Director level, with KPI targeted performance to £14M • Skilled in developing, adapting and implementing strategy at Corporate, Business and Functional levels• Strategic level marketer with full marketing mix experience;• Analytically minded; effective critical business decision making and problem solving. Bigger picture thinker!• Commercially orientated; proficient at business growth planning, financial forecasting and budget management, interpreting creative output, insight, data and analytics to deliver results• High openness and ideation skills• Effective leadership and management skills, having driven and developed scalable multi-skilled teams to deliver high performance, customer service excellence, efficiencies, and consistently exceed targets• Extensive coaching and mentoring skills, with qualifications in Coaching, PPA profiling, CBT, Mindfulness, NLP and Hypnotherapy• Excellent communication skills, ability to build rapport quickly and nurture valuable relationships to influence growth & change • An entrepreneurial self-starter• Experience in digital transformation and change management projects• Proven commercial negotiation skills, and experienced pitch development & presentation skills• ENTJ - The Commander (Myers Brigg)