Lucy Els Email & Phone Number

Christchurch, Canterbury, New Zealand

Christchurch, Canterbury, New Zealand

Johannesburg Area, South Africa

Manage a portfolio of complex initiatives that span one or multiple lines of business in the banking, media and telecommunications, hospitality, employee engagement and retail industriesProvide on-site leadership for project and development teams by building and motivating team members and third-parties to meet project goals, adhering to their responsibilities and project milestonesFull project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneouslyDefine the Statement of Work and Specifications for Software as a Service and Platform as a Service (Enterprise) contracts Prepare Functional Design Specification documentation and assist with the facilitation and completion of Technical Design Specification documentation.Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issuesManage all aspects of multiple related projects to ensure the overall programme is aligned to and directly supports the achievement of strategic objectivesMonitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverablesReport on project success criteria results, metrics, test and deployment management activitiesParticipate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organisationPrepare estimates and detailed project plans for all phases of the projectProcure adequate resources to achieve project objectives in planned timeframesManage the day-to-day project activities and resources and chairs the project management team meetingsProvide status reporting regarding project milestones, deliverables, dependencies, risks and issues, analyse results, troubleshoot problem area and communicating across leadership

Randburg, Johannesburg

Account management of several award winning key accounts in industries as diverse as Client Loyalty , Automotive, Publishing, OSH, Retail, BEE advisory services, Rewards and Recognition, Employee Engagement – both local and into Africa.New business development including actively upselling new solutions to existing clients, pitching on new business, workshopping solutions with new / existing Clients, contract negotiation, and planning and implementing service delivery options and marketing matrices against objectivesResearching, selecting and implementing agency systems and processes that have increased productivity by 25% and reduced costs by 35%. Overseeing the Digital Department and driving digital growth via digital strategy, project management, interfacing with other marketing channels to ensure maximum return on investment for our ClientsEstablishing overall project plans with the account management team throughout the briefing, creative development and production processes, including deadline managementPreparing and implementing creative briefing processes and systems (Magnetic) to ensure creatives are briefed accordinglyResearching and advising on supplier and production options, negotiating with suppliers around service and/or product delivery, price, deadlines, legalese, quality management and issue resolutionLooking after the full procurement function of the agency across POS, print, promotional elements, media buying and social media advertising and ensuring that BEE procurement policies are adhered to.Developing knowledge of and relationships with new resources, talent and technology, with a specific focus on enriching and optimising the agency service offeringProcess development, organisational planning, agency management, measurement and P&L Analysis and Management. Management of all operational aspects of the agency including financial management and reporting, BEE accreditation, office, equipment, IT, HR and recruitment.

Randburg, Johannesburg

Identifying new marketing and through-the-line communication opportunities with existing clients and growing business accordingly.Identifying and incorporating new full service communication, marketing, production & procurement formats, processes and developments, thereby exploring new business opportunities and amplifying the service offering to existing clients.Pitching for and signing new business, running workshops and strategising with clients.Managing the monthly company budgets and looking after month-end processes and the P&L Statement.Sourcing new suppliers (with consideration of tender processes, BEE vetting, SLA and rebate negotiations) across various channels to meet the demands of clients.Establishing a comprehensive procurement system to deal with increased workflow & managing the different requirements of the financial and marketing teams within the PLP Group.Researching and implementing an agency operations system to streamline turnkey workflow from the sales pipeline to the studio to final approval management and client billings. Developing an integral understanding of the subsidiary structures within the PLP Group and identifying cross- and upsell opportunities within the Group.Managing the Creative team and Studio and maximising the workload in the Studio by fulfilling the Traffic Management role.Point of liaison for the Stratitude Account Management team and act as a go-between mediating interactions between the Studio and Account Management.

Bachelor Of Commerce (B.Com.) - In Progress, Business, Management, Marketing, And Related Support Services

Business Management, Marketing Management, Operational Management, Procurement, Economics

Ba Honours, Psychology

Industrial Psychology, Social Psychology. Abnormal Psychology. Passed several courses with distinction.

Bachelor'S Degree, Psychology