Lucy Holmes Email & Phone Number

Manchester Area, United Kingdom

United Kingdom

During my time at SWAY Hair Extensions, I achieved significant milestones and contributed to the company's growth and success in various ways:- Opened High Volumes of Trade Accounts: Successfully expanded our client base by opening numerous trade accounts, driving business growth.-Increased Revenue: Implemented strategies that resulted in substantial revenue growth, enhancing the company’s financial performance.-Implemented a Tiered Structure: Developed and introduced a tiered structure for accounts, allowing clients to progress and increasing customer loyalty.- National Travel for Relationship Building: Traveled extensively across the UK to visit accounts, strengthening relationships and ensuring client satisfaction.-New Product Development: Played a key role in the development and launch of new products, contributing innovative ideas and feedback.-Organised Content Days: Coordinated content creation days with celebrity hairstylists and influencers, boosting brand visibility and engagement.-Client Event at The Ivy Manchester: Organised an exclusive event for top clients at The Ivy Manchester, fostering strong client relationships and showcasing our latest offerings.-Staff Training: Trained new members of staff in various hair extension application methods and product portfolio, ensuring they were well-equipped to meet client needs.My time at SWAY Hair Extensions allowed me to showcase my skills in account management, product development, and client relations, all while contributing to the dynamic growth of the company.

Manchester Area, United Kingdom

During my time at House of Vanity, I played a pivotal role in managing the salon's operations and contributing to its growth and success:-Team Management: Successfully managed a small team, overseeing day-to-day operations, creating rotas, supervising staff, managing stock, and providing ongoing training.- Client Transformations: Provided exceptional hair extension services, offering all methods and ensuring high-quality client transformations.-Event Attendance: Represented the brand at multiple events in Manchester City Centre, enhancing our network and visibility.-Building an Online Community: Developed and nurtured an online community for regular clients, offering subscription and savings plans. Collaborated with neighboring businesses to provide additional incentives such as Pilates classes and food & drinks deals, enriching the customer experience.These are just a few of the contributions I made during my time at House of Vanity.

Cheadle, England, United Kingdom

Responsible for building strong relationships with salons and stylist clients, as well as generating new sales opportunities to help drive Beauty Works revenue.Key Responsibilities: • Set clients tailored goals for success and give social media tips to help maximise revenue and grow their business• Ensure clients have all the knowledge needed for success • Grow accounts by 20%-40% per quarter, and ensure all maximised account hit monthly spending targets • Meet new customer acquisition monthly targets• Upsell products by utilising WhatsApp Business tools such as catalog, broadcasts and more