Lucy P. Email & Phone Number

Los Angeles Metropolitan Area

• Select Experiences:
• Own credit card web products from ideation to launch, including delivering new features and leading the credit cards experience redesign
• Utilized design thinking to develop a new money management mobile feature for clients to visualize income/spending
• Organized and led CNB’s new mobile app pilot for over 250+ colleagues to identify areas of focus prior to general launch- including recruitment, marketing/communications, onboarding, feedback sessions, and ongoing.
• Conducted competitive benchmarking to develop the product roadmap for mobile and web
• Evaluated fintech solutions to support wealth, commercial banking, and specialty banking growth objectives

Greater Los Angeles Area

Select experiences:- Designed workshops to help power and utility executives determine optimal resource allocation to execute upon their digital strategy - Developed corporate governance recommendations and provided Board oversight leading practices for a $668B international government organization - Led the assessment to identify a $1B technology.

San Francisco Bay Area

Center for the Edge is an innovation think tank housed within Deloitte Consulting's Strategy and Operations practice. Led by thought leaders John Hagel III and John Seely Brown (JSB), the Center develops original research on new corporate growth and helps senior executives make sense of and profit from emerging opportunities on the edge of business and.

Greater Los Angeles Area

Select experiences: Multinational Bank-Customer Data Warehouse - Owned a module focused on designing 4 data technology solutions to hold customer records - Analyzed current state of existing technology infrastructure to identify key gaps - Conducted over 30 interviews with key stakeholders to create new business and technology data requirements to be.