Lucy Johnson

Lucy Johnson Email and Phone Number

Managing Director at Direct Line Group @ Direct Line Group
kent, kent, united kingdom
Lucy Johnson's Location
London, England, United Kingdom, United Kingdom
Lucy Johnson's Contact Details

Lucy Johnson personal email

n/a
About Lucy Johnson

Lucy Johnson is a Managing Director at Direct Line Group at Direct Line Group. She possess expertise in strategy, financial services, credit cards, business strategy, stakeholder management and 13 more skills. Colleagues describe her as "Lucy came highly recommended to Uinsure. In her time with us she has quickly understood our business model, where the opportunities for value are, and most importantly gotten the executive team and board committed to execution quickly. She has challenged the business to change its context and therefore think differently about how to drive fast but sustainable value. Lucy will hopefully continue to work with us going forward. "

Lucy Johnson's Current Company Details
Direct Line Group

Direct Line Group

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Managing Director at Direct Line Group
kent, kent, united kingdom
Website:
directlinegroupcareers.com
Employees:
5390
Lucy Johnson Work Experience Details
  • Direct Line Group
    Md Motor
    Direct Line Group Jun 2024 - Present
    London Area, United Kingdom
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  • Positive Momentum Limited
    Partner
    Positive Momentum Limited Jun 2020 - Jun 2024
    Transformation, pricing, product innovation, leadership
    View
  • Hastings Direct
    Chief Commercial & Marketing Officer
    Hastings Direct Jan 2019 - Dec 2019
    Member of the executive committee and FCA regulated Board, leading c.100 colleagues and accountable for income generation (product, pricing and analytics, customer acquisition and retention for the retail broking business), digital transformation, brand & marketing.
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  • Hastings Direct
    Managing Director Underwriting Services
    Hastings Direct Feb 2017 - Dec 2018
    Member of the executive committee leading c. 40 colleagues and accountable for the Underwriting Services function, providing an end to end service to the in-house Underwriter to enable business growth and protection against losses.
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  • Hastings Direct
    Commercial Director
    Hastings Direct Feb 2013 - Jan 2017
    Responsible for product development/management, pricing and analytics, customer acquisition and retention for the retail broking business (1.7m customers, £450m GWP, £70m EBITDA). Delivering successive years of double digit profit growth, customer growth of 20% YOY.
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  • Barclaycard
    Md Small Business Cards
    Barclaycard Oct 2010 - Feb 2013
    Responsible for the management and future growth of the Small Business commercial card P&L, generating £2bn of annual turnover / £330m of balances
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  • Barclaycard
    Head Of Recruitment & Product Strategy
    Barclaycard Apr 2008 - Oct 2010
    Led the Marketing workstream for the Goldfish card portfolio acquisition (1.7m cards / £2bn balances). Built and led Customer Recruitment and Product Strategy team
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  • Barclaycard
    Head Of Customer Retention
    Barclaycard Nov 2007 - Apr 2008
    Led the customer retention team to optimise performance within UK cards.
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  • Barclaycard
    Chief Of Staff
    Barclaycard Aug 2005 - Nov 2007
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  • Barclays Bank
    Retail Bank
    Barclays Bank 2000 - 2005
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Lucy Johnson Skills

Strategy Financial Services Credit Cards Business Strategy Stakeholder Management Retail Banking Banking Relationship Management Portfolio Management Business Transformation Customer Experience Segmentation Payments Mobile Payments Project Delivery Payment Systems Payment Card Processing Credit

Lucy Johnson Education Details

Frequently Asked Questions about Lucy Johnson

What company does Lucy Johnson work for?

Lucy Johnson works for Direct Line Group

What is Lucy Johnson's role at the current company?

Lucy Johnson's current role is Managing Director at Direct Line Group.

What is Lucy Johnson's email address?

Lucy Johnson's email address is lu****@****o.co.uk

What schools did Lucy Johnson attend?

Lucy Johnson attended University Of Warwick.

What are some of Lucy Johnson's interests?

Lucy Johnson has interest in Volunteer Work, In The Job Market, I Focused On Personal Experience, Swimming, In 2009.

What skills is Lucy Johnson known for?

Lucy Johnson has skills like Strategy, Financial Services, Credit Cards, Business Strategy, Stakeholder Management, Retail Banking, Banking, Relationship Management, Portfolio Management, Business Transformation, Customer Experience, Segmentation.

Who are Lucy Johnson's colleagues?

Lucy Johnson's colleagues are Himanshu Mehta, Sandra Jackson, Peter Kelly, Benjamin Lee, Peter Foulger, Christian Sercombe, Stephanie Wynn.

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