Lucy Roberts Email & Phone Number

Remote

Managing and organizing the social media content calendarScheduling content using both social media scheduling systems and the administrative functions of the platforms themselvesCreating a variety of templated graphics for promotion of videos, blogs, quotes, recipes, and more

Minneapolis, Minnesota, United States

Producing content for small businessBuilding website via SquarespaceAdding products to storeConducting market research to connect with new clientsBuild and produce monthly newslettersProduce Instagram and Facebook content including weekly posts and stories

Greater Minneapolis-St. Paul Area

-Planning, directing and overseeing the operations and fiscal health of this locally owned community acupuncture and traditional Chinese medicine clinic. - Overseeing all internal and external HR related matters for 25 employees including; rewriting and updating organizational guidelines and procedures for COVID19, implementing strategies to motivate employees to hit goals, and conducting recruitment process by identifying candidates, performing reference checks and issuing employment contracts. I have recruited, hired and trained 15 employees and conducted over 40 performance reviews.- Assisting with budget monitoring and payroll. Oversaw, tracked and managed proper payouts for Paycheck Protection Program (PPP) during COVID19 furloughs and business closures.- Supporting bookkeeping by maintaining and balancing the general ledger in an accurate, complete, and up-to-date manner.- Keeping up-to-date with the latest HR trends and best practices.-Planning and maintaining work systems, procedures, and policies that enable and encourage the optimum performance of team. -Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance with an emphasis on diversity, equity and inclusion.

South Minneapolis

Full Cycle Bike Shop is a full service bicycle shop in South Minneapolis with a mission to connect with young people age 16-23 experiencing homelessness by offering paid, 6-month internships in the shop. Assisting youth interns with their mechanical workSales and repairs of used bicycles and bike related productsAssist with the solicitation, pick up and organization of donations (bikes, parts, tools, etc.)Assist with the organization and overall cleanliness and functionality of shopDevelop healthy and helpful relationships with adolescents.Approach youth and community members in a respectful and non-judgmental wayCollaborate with other staff and agencies.Maintain professional and ethical boundaries with youth and staff.Responsible for recruiting, working with, and supervising volunteers and/or projectsSuccessfully recruiting, hiring and training youth graduates for employment opportunities. Serving as coordinator for Full Cycle Food Delivery; a youth employment program designed to increase access to food for youth living in TLPsPlanning and executing 6 Neighborhood Day events with 20-30 young people in attendance of each event. Keeping event records up to dateCoordinating Borrow Bike program in order to allow community members to borrow bicycles of various sizes throughout the riding season

North Community Ymca

Assisting with the School Success after school program to ensure that the criteria and objectives are carried out.Designing and implementing curriculum weekly. Providing a safe, enjoyable experience to all program participants.Taking disciplinary action when necessary. Assisting in special programs and activities.

Greater Minneapolis-St. Paul Area

-Providing superior customer service while recruiting and training hundreds of volunteers to successfully clean and repair 5,500 bikes for kids-Supporting day to day operations of 5,000 sq. ft FB4K warehouse by maintaining high levels of efficiency and organization, as well as communicating effectively with co-workers and volunteers-Ensuring volunteers and bike recipients have a positive and fun experience!

Portland, Oregon Area

Planning, organizing and implementing fun themed city rides such as a tour of Northeast Portland Community Gardens. http://www.bikabout.com/best-city-bike-routes/a-community-garden-tour-of-northeast-portland

Assisting in ride-alongs during PE classes for various public schools located in North Minneapolis. Wrenching & assisting with fleet maintenance as needed.

Portland, Oregon Area

-Planning and facilitating daily and weekly curriculum for youth ages 5-14-Leading a group of 12 campers to grow as a team, gain confidence in riding, improve practical understanding of traffic safety, and build mechanical skills- all within a fun experiential learning setting-Crafting routes ranging from 2-25 miles/day & incorporating learning objectives according to needs of group-Communicating with parents, planning with co-leader and facilitating conflict resolution with campers

Portland, Oregon Area

Running the Urban Farm Collective's volunteer management program (2015 Apprentices Program and one-time volunteers) and providing ongoing support to volunteersServing as the main point of contact for the organization's volunteersRecognizing the importance of volunteers to the UFC, and working to help volunteers feel satisfied that they are making an important contributionAdministrative/ social media duties such as sending bulk emails, monthly newsletters to thousands of subscribers and sending special updates via MailChimpKeeping WordPress updated, as well as linking it up with Facebook & Google calendar. Prompt in responding to emails, Facebook messages and fixing WordPress bugs when necessary.

Portland, Oregon Area

Setting up park with supplies, equipment and visual materials -Coordinating 8-10 volunteers each event, including community services volunteers, collecting donations to Sunday Parkways -Conducting hourly participant surveys, preparing detailed written report promptly after each event -Communicating with the Course Manager and PBOT staff throughout event

Portland, Or

Managing all aspects of the silent auction component for the BTA 25th Anniversary Celebration Fundraiser (Alice Awards & Auction) including: Researching and developing a list of businesses to approach for in-kind packagesConducting Business EngagementTracking status of items in SalesforceGoal of procuring $30,000 worth of items in order to raise funds for non-profitManaging day-of event silent auction procedures:Training and coordinating silent auction volunteersMonitoring silent auction bidsCoordinating Set-up, Display, Take-Down, and Check out of items in an organized fashionOverseeing item pick upPost-Event Follow up and EngagementOrganizing unclaimed items to winning biddersSending thank-you cards to donors and filling out tax receipts

Portland, Oregon Area

-Providing customer service to property owners; including providing information and promoting participation in tree planting initiatives -Recording and maintaining accurate field data; entering field data into GIS -Supporting community outreach programs, including staffing a table at events -Fulfilling office duties as needed; utilizing Outlook and Excel

-Recording and tracking data clearly and accurately -Providing excellent customer service and clear instructions to patrons -Implementing good organizational skills, good telephone skills, patience, and good writing and verbal communication skills

-Organizing, setting up, and conducting 20 outreach events, representing Portland's premier bicycle advocacy non-profit, the Bicycle Transportation Alliance -Picking up and delivering all materials to the event site, assigning volunteers to positions, answering questions, serving as the “go-to” person for event organizers, running the event, breaking it down and completing a short report form before returning the materials to the BTA office -Working with staff to identify key goals and messages for each event; assembling any necessary outreach materials, and training other volunteers

Portland, Oregon Area

Researched, managed and created maps emphasizing sustainable features and natural resources around campus -Utilized Geographic Information Systems (GIS) to create and update a variety of map types for Landscape and Grounds Department, Facilities Services, and the Office of Sustainability -Collaborated and connected with many disciplines across campus to extract and support relevant community data

Portland, Oregon Area

Performs grounds maintenance tasks as directed in an efficient and productive manner.DESCRIPTION OF DUTIES AND RESPONSIBILITIES:• Plants, fertilizes, cultivates, and prunes trees, shrubs, lawns, and flowers.• Applies pesticides.• Performs turf renovation, such as thatching, aerating, and overseeding.• Installs, maintains, and repairs automatic and hand-movable irrigation systems and underground drainage systems.• Removes trash and litter, clears ice and snow from travel areas.• Prepares areas for athletic events, including lining, striping, and dragging.• Skillfully and safely operates all hand tools and power tools necessary to complete assigned tasks, including shovels, hoes, rakes, axes, chain saws, dethatchers, string trimmers, mowers, and tractors.• Keeps an accurate record of labor, material, and equipment costs one each job assigned.• Performs other duties as assigned (may be under adverse or emergency conditions).REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:• Knowledge of use and care of hand tools and power equipment• Ability to read, write, and speak the English language.• Ability to perform physical tasks required to carry out the job responsibilities.

Bachelor'S Degree, Environmental Studies

Activities and Societies: Co-founder & Student Leader- Student Alliance for Bioregional Autonomy, Student Leader- Garden Club, Student.

Education record

Activities and Societies: Student Bicycle Co-op |