Luis León Murillo Email & Phone Number

Costa Rica

- Led a team of 3 project managers and enterprise architects to drive the strategic initiatives.- I improved the project management process to achieve 100% compliance with regulations and resolve 100% of audit findings, aligned with COBIT 5 and TOGAF for enterprise architecture.- Led strategic planning by clearly defining project scope and risks, conducting thorough technical and financial analysis, and building the business case, empowering upper management with data-driven decision-making.- As a bridge between technical teams and stakeholders, I managed initiatives by facilitating clear communication, aligning technical capabilities with business objectives, and driving successful project outcomes through effective cross-functional collaboration.- Managed a portfolio of programs and projects that align with the organization's strategic goals and objectives.- Budgeting, contracts, billing, and payment; accountability for reporting unit metrics; stakeholder management; change management; problem solving.Technologies & tools: MS Project, Miro, SE Suite

- Spearheaded the exploration and evaluation of 4 FinTech product ideas. Leveraging strong analytical and problem-solving skills, I identified market gaps and customer pain points to ensure product-market fit.- Developed comprehensive product evaluations by analyzing clients, markets, value propositions, business models, go-to-market strategies, scaling plans, and financial projections. This thorough assessment helped determine the feasibility and potential of each FinTech idea.- Championed innovation by leading training sessions on the Design Thinking methodology. Additionally, I facilitated 2 successful workshops focused on designing cutting-edge FinTech products.Technologies and Tools: Design Thinking, XD, MS Project

Costa Rica

- Built a high-performance and customer-focused software development team of up to 32 people, made up of software developers, quality assurance engineers, UI/UX designers, project managers and scrum masters. - Embraced agile methodologies to enhance the team productivity in a 30%.- Define effective software development strategies that enabled us to consistently meet deadlines with near-zero production bugs.- Mentoring and empowering the team. - Helped junior professionals develop their skills to a senior level.- Developed 2 developers from junior to technical leads within 2 years.- Fostered a culture of excellence and efficiency, high-quality standards and strong empathy, commitment and collaboration values.- Decreased the turnover rate to less than a 10%.- Deploying software as a service to Azure cloud.- Understanding client needs and crafting tech solutions for digital transformation. - Develop product strategies that align with customer goals.- Led strategic accounts for prominent financial institutions in Costa Rica and government agencies across Costa Rica and Panama, focusing on health, transportation, tourism, and social welfare sectors.- Our dedication to client satisfaction saved contracts and secured long-term renewals.- Improved the project’s cost estimation methodology and the hiring methodology.- Budgeting, contracts, billing and payment, strategic planning, pricing and costing of the software products, accountable for reporting unit metrics, manage the clients’ relationships.Technologies and Tools: c#, .Net, SQL Server, Java for Android, Objective-C and Swift for IOS, Flutter, React, .Net Core, Angular, JSON, APIs, Web Services, TFS, Git, Azure, Project, Scrum, XD, MS Project

Costa Rica

- Improved the methodology to estimate the projects' cost, resulting in cost savings that translated to a 30% boost in profits.- Established a culture centered on principles and values of empathy, commitment, and collaboration, which prioritizes soft skills and places a strong focus on the client with high-quality standards.- Agile Project Management - Scrum and Kanban.Technologies and Tools: c#, .Net, SQL Server, Java for Android, Objective-C and Swift for IOS, JSON, APIs, Web Services, TFS, Git, MS Project, Scrum, Kanban.

Costa Rica

- Led a high-performing cross-functional team of 10 software developers and QA engineers through the delivery of 26+ financial transaction and payment processing projects.- Thrived in a fast-paced startup ecosystem.- Architected and developed a high-performance, highly-available transactional switch integrated to Visa, Mastercard and credit cards processors. Demonstrating expertise in building scalable and reliable systems.- Defined and prioritized product requirements and functionalities backlog.- Managed the product delivery process, ensuring high quality and timely releases, on premise and on cloud.- Actively participated in code reviews, contributing to improved code quality.- Collaborated with clients and end-users to gather functional and technical requirements.- Led the technical analysis and decision-making regarding project feasibility.- Successfully migrated legacy software systems, showcasing an ability to bridge the gap between new and existing technologies.- Mentored a group of junior professionals to help them in building and developing their skills with a culture of continuous learning and knowledge sharing.- Stakeholder management and communication with upper management, to present project status updates.- Provided ongoing product training and support to ensure customer success.Technologies and Tools: c, c#, .Net, Node JS, SQL Server, MongoDB, Java, c++, PCI DSS, Secured by VISA, Mastercard secure code, ISO8583, JSON, APIs, Web Services.

Costa Rica

- Owned the product lifecycle for two key solutions: * A high-performance and scalable transactional switch to process mobile top-up payments. This solution facilitated smooth and efficient mobile phone recharges for a large user base. * A credit card payment system for parking tickets at a popular shopping center's parking lot. This project streamlined the parking payment process, improving customer experience.- Demonstrated strong technical skills in designing and implementing complex systems for financial transactions.- Successfully led the entire software development life cycle (SDLC), ensuring on-time and on-budget delivery. - Collaborated effectively with stakeholders.- Monitored product usage data and identified common user pain points, proactively addressing them through product updates. Technologies and Tools: c#, .Net, SQL Server, virtual telephony

Costa Rica

- Developed new features for the Teller solution, enhancing its functionality and user experience. - Leveraged strong cross-cultural collaboration skills by working effectively with a diverse team of developers from Costa Rica, the United States, and India.- Collaboration with clients across various regions, including the United States, Colombia, Australia, Jamaica, and others. - Successfully delivered multiple features on time and within budget.- Utilized strong problem-solving skills to identify and resolve complex technical issues.- Actively participated in code reviews, contributing to improved code quality.Technologies and Tools: c#, .Net, SQL Server, InstallShield, TFS

Costa Rica

- Software development and deployment- Develop a transactional switch and processor to integrate POSs and ATMs- Develop a payment gateway compliant with Verified by Visa and Mastercard Secure Code security standards.- Develop a mobile top-up service through an IVR.- Manage and sale clouding and hosting servicesTechnologies and Tools: c#, .Net, Java, SQL Server and telephony virtualization.

Master Of Business Administration - Mba

- Leadership - Business Strategy - Talent Management - Financial Strategy - Digital Marketing and data science - Operations Management.

Bachelor'S Degree, Computer Science

- Software Programming - Design and implement algorithms - Problem solving - Fundamentals of data modeling - Design and implementation.