Luis Portillo Email & Phone Number

New Hyde Park, New York, United States

As a Software Developer, I specialize in crafting and implementing custom automation solutions to streamline operations and boost efficiency within our organization. My role involves identifying areas for automation, enhancing communication between teams, and building APIs to ensure smooth data flow.Moreover, I keep our company informed about the latest technology trends and how they can drive business growth. Additionally, I serve as the primary contact for our technology partners, leveraging my retail experience to understand our customers' needs.

New Hyde Park, New York, United States

In my role, I was responsible for managing a diverse range of customer service tasks, including promptly responding to phone calls and emails, and providing comprehensive product, order, and account assistance to customers. Additionally, I was entrusted with overseeing two significant accounts, where I meticulously handled order placement and adeptly resolved any arising issues. Notably, one of these accounts represented the company's largest client, and I actively participated in the development of their website, diligently managed their orders, and consistently ensured utmost customer satisfaction. Moreover, I had the privilege of representing the company at the esteemed JCK jewelry show.

Queens, New York, United States

I worked closely with customers, providing product recommendations, answering questions, and driving sales. Utilizing data analytic tools, I supported our merchandising and sales goals. In addition to sales, my responsibilities included light watch repair, repair intake, IT work, video editing, and jewelry photography to create content for social media and email marketing campaigns. I also contributed to website development optimized for SEO, managed website inventory, and conducted graphic design tasks. My contributions played a key role in the successful operation of the store, fostering a welcoming and professional atmosphere that resulted in high levels of customer satisfaction.

Mineola, New York, United States

I provided a personalized customer experience, greeting clients, discovering their needs, recommending products, and sharing product knowledge. My primary focus was on creating a one-on-one connection with each customer, collecting information, and using it to create a personalized piece of jewelry for themselves or a loved one. In addition to providing exceptional customer service, I generated over $1,000,000 in sales during my time there, consistently ranking as the top sales associate for the entire duration of my employment. My ability to build relationships with customers, understand their needs, and recommend the perfect product contributed to the store's success and helped to drive sales.