Luisa Ramirez Email & Phone Number

Santa Clara County, California, United States

San Jose, California, United States

• Trained new employees on operational standards and customer service protocols, improving onboarding efficiency.
• Assisted in the opening of the shop, developing key operational procedures that improved efficiency.
• Provided excellent customer service, receiving an average customer satisfaction rating of 4.7 out of 5.

San Francisco, California, United States

• Designed dashboards in Tableau for internal and external stakeholders that enabled greater insight into annual sales attainment and comprehensive view of compensation plan design for ~9,000 payees in the CSG organization
• Collaborated closely with cross-functional teams, working to identify areas for data-driven decision-making and process improvement impacting sales staff.
• Analyzed payout curve efficiency and quota performance for Renewals Organization and presented findings to senior leadership.

San Jose, California, United States

• Developed proficiency in programming languages such as Python to automate data tasks.
• Actively participated in training sessions, workshops, and professional development opportunities offered by Year Up to enhance data analytics skills.
• Selected to serve as a Community Ambassador, representing Year Up in community engagement initiatives and enhancing organizational visibility and impact through outreach efforts.

San Jose, California, United States

• Provided comprehensive assistance to customers both inside and outside the U-Haul Center, offering expertise on U-Haul products and services to ensure a positive customer experience.
• Conducted thorough cleaning and inspection of equipment on the lot, including checking fluid levels, to guarantee the proper functioning and presentation of U-Haul vehicles.
• Utilized smartphone-based U-Scan technology to efficiently manage rentals, invoices and returned equipment, demonstrating attention to detail and accuracy in transactional processes and maintaining accurate inventory.

Fremont, California, United States

• Managed the preparation of packages for shipment, meticulously sorting each item according to the order sheet. Utilized the SAP system and MC9200 Zebra gun for accurate and streamlined processing.
• Identified discrepancies in inventory and proactively addressed product misplacement issues, maintaining the integrity and accuracy of the warehouse inventory.
• Maintained an accurate count of materials, emphasizing precision and attention to detail to support overall inventory accuracy.

San Jose, California, United States

• Conducted thorough quality checks, ensuring the satisfaction of all customers with both the service and the product. Upheld high standards to guarantee a positive and memorable dining experience.
• Successfully adapted to new methods of operation as directed by the owner, ensuring seamless integration of updated practices.
• Thrived in a fast-paced work setting, particularly in front of a 900°F wood-fire oven, maintaining precision and efficiency in culinary operations.

San Jose, California, United States

• Actively participated in loss prevention efforts by accurately verifying prices and quantities, reducing scanning errors and potential loss.
• Ensured a clean and organized store environment by performing routine cleaning and sanitation tasks, creating a pleasant shopping experience for customers.
• Prioritized safety by promptly addressing spills, hazards, and maintenance issues, maintaining a safe shopping environment for both customers and staff.

San Jose, California, United States

• Collaborated effectively with cross-functional teams, including volunteers and partner organizations, to achieve project goals efficiently and within specified timelines.
• Prioritized safety protocols and guidelines, resulting in accident-free project completions and a safe working environment for all team members.
• Played a key role in environmental preservation efforts by participating in habitat restoration, water conservation, and recycling initiatives within the community.

San Jose, California, United States

• Led and mentored a team of 8 employees, fostering a positive work environment and enhancing overall team performance.
• Ensured smooth daily restaurant operations by effectively managing staff schedules, inventory, and equipment maintenance, resulting in improved efficiency and customer satisfaction.
• Delivered exceptional customer service by actively engaging with guests, addressing concerns, and maintaining a high standard of food quality and cleanliness.

San Jose, California, United States

• Adapted and proactively prepared food to meet fluctuating customer demand throughout the day.
• Enforced strict adherence to food handling, safety, and sanitation standards, maintaining a hygienic and organized workspace, contributing to a safe and healthy culinary environment.
• Transitioned between roles, such as dishwasher, cashier, server, host, cook, and prep cook, contributing to the overall efficiency and success of the team through adaptability and multifunctional expertise.

Data Analytics

Activities and Societies: POC and Allies in Tech • Community Ambassador ProgramYear Up is a one-year career development program that.

Environmental Science

Activities and Societies: Enlace • The mission of the Enlace Program is to help Chicanx/Latinx students successfully complete the academic.

Data Analytics

Education record