Luis Ramirez Email & Phone Number

Forney, TX, US

Texas, United States

Completed store opening and closing procedures and balanced tills. Trained new employees and delegated daily tasks and responsibilities. Resolved customer complaints and issues. Trained and mentored new employees to maximize team performance.

United States

Interacted professionally with customers in person or by phone and acted with sense of urgency todrive positive customer experience. Verified orders prior to completing deliveries to avoid customer complaints. Maintained organized, safe and clean work areas and complied with company safety and security standards. Processed payments by accepting cash.

Remote

Scheduled and oversaw maintenance, repair and installation activities. Created and maintained daily and weekly reports for upper management. Monitored daily progress and work quality to provide updates for upper management.

Plano, Texas, United States

Analyzed loan documents for accuracy after closing. Communicated with title companies and customers on missing loan documents. Requested payments to be issued to customers and clients as needed. Collaborated with accounting teams monthly to balance payments requested by team.

Remote

Processed customer orders quickly and accurately for timely delivery. Researched county and secretary of state websites for contact information of housing associations as needed. Communicated with homeowner/condo associations to obtain documentation requested by clients.

Interacted professionally with customers in person or by phone and acted with sense of urgency todrive positive customer experience. Verified orders prior to completing deliveries to avoid customer complaints. Met promised delivery times consistently by using GPS software to spot and avoid traffic delays. Planned optimal routes to deliver multiple orders.

Irving, Texas, United States

Operated variety of conveyors, moving packages in and out of loading dock areas safely andefficiently. Moved pallets and packing material to designated vacant storage areas for operational safety. Informed management immediately of sorting issues, conveyor problems and safety concerns. Applied Occupational Safety and Health Administration (OSHA) standards.

Richardson, Texas, United States

Trained new team members by relaying information on company procedures and safetyrequirements. Coached team members in techniques necessary to complete job tasks. Worked different stations to provide optimal coverage and meet production goals. Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Hurst, Texas, United States

Managed vendor performance to achieve financial objectives. Organized and updated databases, records and other information resources. Cultivated strong relationships with vendors. Identified opportunities to streamline processes and improve office operations and efficiency.

Hurst, Texas, United States

Visually inspected finished repairs to verify conformance with customer specifications andcompany quality standards. Administered payment to vendors for work completed. Communicated with vendors regarding finished and unfinished projects to ensure timely completion.

Westlake, Texas

Kept properties in compliance with local, state and federal regulations. Communicated effectively with on-site vendors. Implemented and enforced policies and procedures to maintain properties to highest standards. Visually inspected work completed to ensure completion and administered payment.

Simi Valley, California

Reviewed loan and foreclosure documents and verified for accuracy. Evaluated and examined files with management prior to foreclose sale date to formulate bidding instructions. Identified and researched any discrepancies in financial documents. Supervised processing of activities and administered responsiveness of alerts to determine foreclosure timeline.