Luis Ruvalcaba Email & Phone Number

San Francisco Bay Area

San Francisco Bay Area

- Leading a team of 26 employees across multiple departments and two locations- Buying cannabis products, receiving orders through METRC and BLAZE and managing Accounts Payable- Created and implemented a set of detailed on-boarding and training procedures for new employees- Performing daily cash handling, ATM reconciliation, weekly bank deposits, facilities management and payroll- Conducting hiring/firing and staff development procedures along with routine evaluations and disciplinary actions

San Francisco Bay Area

- Leading a team of 5 supervisors and 20 employees across multiple departments at the company’s flagship store- Buying cannabis products, receiving orders through METRC and BLAZE and managing Accounts Payable- Advising other Blüm locations on product procurement and training staff on sales strategy and selling points- Established a delivery service using Onfleet and set up Standard Operating Procedures for the new department- Created and implemented a set of detailed on-boarding and training procedures for new employees- Performing daily cash handling, ATM reconciliation, weekly bank deposits, facilities management and payroll- Conducting hiring/firing and staff development procedures along with routine evaluations and disciplinary actions- Facilitating meetings between inventory staff and marketing team to ensure promotions match stock on hand- Produced updated training manuals by working every position in the store to better understand operations

United States

Berkeley, California

-Conducted interviews and reviews, facilitated on-boarding for new employees and managed payroll-Followed strict procedures for cash handling, money tracking and payroll and produced detailed reports-Facilitated hiring, training and transfers for the grand opening of the company’s Berkeley location-Coordinated daily staff training on products and sales demos, including large vendor fairs-Established COVID-19 protocols and updated safety practices at both locations per CDC guidelines

San Francisco, California

- Contribute toward profitability of store through driving sales - Daily inventory of goods and labor costs - Managing daily, weekly and quarterly financial reports - Ensure cash handling and register functions are performed correctly- Convey new product information and details to partners - Train and prepare all new partners on Starbucks policies and standards - Maintain all health and safety standards - Work closely with other store managers in the distract to support one another in any way possible

San Francisco Bay Area

-Worked with architecture and construction teams ensuring all deadlines were met and we opened on time-Created the wine and beer program with a local purveyor to best fit our customer base-Train each staff on espresso machines to ensure everyone is well trained and puts out the best product-Work directly with coffee and espresso vendors on to ensure we are receiving the best products-Schedule and direct staff on a daily basis on their tasks to maximize productivity-Make sure staff follow appropriate protocol listed in the employee handbook -Hold daily pre-shift and weekly manager meetings to ensure efficiency and organization-Stabilize profits by controlling food, beverage and labor costs on a daily basis-Manage payroll and any labor issues and overtime hours-Resolve any problems in house with staff and management through mediation and checking in with everyone on a regular basis-Regularly check that all staff is complying with the proper food and safety procedures-Work with management regularly to project monthly sales and set goals for desired productivity.-Set up private events with local company’s at the cafe and help set up their food and beverage options for the event-Set up catering requests and schedules with company’s and make sure all requests go out on time

San Francisco And San Rafael, California

General Manager, Millers East Coast Delicatessen, San Francisco & San Rafael California• Oversee 47 employees and provide them with direction on operational and procedural issues• Maintain employee two-week schedule/call out and tardiness.• Train employees on company standards and policies; Conduct performance reviews.• Cash consolidation and deposits for both store locations.• Estimate food and beverage costs and needs. Place orders with vendors and make delivery schedule for fresh food and supplies.• Establish new relationships with vendors from the Bay Area and around the country.• Conduct monthly inventory checks for shrinkage and food waste.• Set monthly budget for food, beverage and paper supplies.• Review monthly P & L statement with owner and accountant.• Track overtime hours and labor costs.• Handle all HR responsibilities which include but are not limited to: hiring, firing, disciplinary actions and training of new employees.• Meet with local Jewish community centers and corporate businesses in both cities to plan events and catering orders. • Maintain positive guest service throughout both restaurants. Respond to customer complaints and take the necessary actions to make sure the guest leaves satisfied.• Ensure restaurants are safe for employees and customers. Follow up on accident reports involving employees or customers.• Make sure the restaurants meet and exceed California health code and general cleanliness.

San Francisco Bay Area

- Filed all new and used records- Specialized in vinyl collections- Answered any music related questions from customers

Sales Associate

- Filed all new records- Helped organize CDs and DVDs - Trained new employees on proper customer service knowledge

Screenwriting And Editing

Completed 50 Credits

High School Diploma

Activities and Societies: Avid Club