Luke C. Email & Phone Number

Northampton, United Kingdom

Northamptonshire, England, United Kingdom

Fraud Control Analyst (December 2018 - April 2022)Money Muling & MITS Investigations (April 2018 - December 2018)Conducting full reviews and detailed reports of flagged accounts that have indications of possible money muling activity and/or potential to be a witting beneficiary of confirmed criminal funds. Making an informed decision whether to maintain the customer relationship or exit the customer from the bank to reduce future risk. Fraud Analyst - Fraud escalated complaints handler (September 2017 - April 2018)

Northampton, United Kingdom

• Director of my own small online hamper company, turnover circa £600,000 per annum

Northampton, United Kingdom

Recruitment consultant for Robertson Bell, a leading specialist recruitment service to the charity and wider not for profit sector. We recruit finance, HR, fundraising and IT professional for a broad client base from the most junior positions up to and including director level assignments.At each stage we provide a quality driven, bespoke service including; permanent, fixed term contract, interim and temporary staff.I am looking to connect with anyone looking to recruit for or work within the not for profit sector on a permanent or interim basis.

Birmingham, United Kingdom

• Working as a team to run the branch, using creativity and problem solving skills to manage the rental fleet to its maximum potential.• Serving corporate, retail and insurance customers delivering the exceptional customer service Enterprise is famous for.• Negotiating prices and up-selling insurance packages to exceed key performance targets.• Finding new business leads by researching and fact finding with customers.• Personally following up on business leads to create new business for the branch. Top performer out of 350 staff for creating new business during the second month of my internship.• Liaising with insurance companies claim departments and body shops, updating records and taking action to reduce risk of potential loss to the business.• Checking in vehicles noting any change in condition and taking necessary steps to minimise business loss.

Birmingham, United Kingdom

• Attending career fairs and networking events telling student’s about graduate opportunities are ERAC

Birmingham, United Kingdom

• Working as a team to run the branch, using creativity and problem solving skills to manage the rental fleet to its maximum potential.• Serving corporate, retail and insurance customers delivering the exceptional customer service Enterprise is famous for.• Negotiating prices and up-selling insurance packages to exceed key performance targets.• Finding new business leads by researching and fact finding with customers.• Personally following up on business leads to create new business for the branch. Top performer out of 350 staff for creating new business during the second month of my internship.• Liaising with insurance companies claim departments and body shops, updating records and taking action to reduce risk of potential loss to the business.• Checking in vehicles noting any change in condition and taking necessary steps to minimise business loss.

Birmingham Hilton Metropole, Aston Villa Football Club

Verve people being a hospitality agency meant I was sent to work at different locations and events. This meant I had to adapt quickly to new environments and situations to provide the high level of customer service that the high profile clients expected. I worked at the Hilton Birmingham Metropole regularly at their large corporate dinners and weddings for up to 1200 people. I was often team leader, leading my team of three we had to serve fifty people a three course meal. Strict time restraints meant I had to organise my team to work logically and fast while providing a high level of customer service. It was important to remember the requirements and requests of the customers, forgetting these would put everyone behind schedule and forgetting a dietary requirement could have very serious consequences. I found the customer facing environment and working in a team very rewarding.

Northampton, United Kingdom

Chemistry, Chemistry, 2:1

Studying for my degree has improved my time management and organisational skills through continuous deadlines. It has also improved my.

A-Levels, Chemistry, Biology, Business Studies, B, B, B