Luke Case Email & Phone Number

• Performed outdoor maintenance work such as mowing (ride-on), edging, weeding, hedge-trimming, pruning, and general clean-up of rubbish and debris from walkways and guest facing areas, all during various weather conditions.• Managed retail and café transactions, ensuring positive customer interactions. Fitted customers into safety harnesses with precision, adhering to strict safety standards.• Led zip-line tours at varying heights, enforcing strict safety procedures, to prioritize… Show more • Performed outdoor maintenance work such as mowing (ride-on), edging, weeding, hedge-trimming, pruning, and general clean-up of rubbish and debris from walkways and guest facing areas, all during various weather conditions.• Managed retail and café transactions, ensuring positive customer interactions. Fitted customers into safety harnesses with precision, adhering to strict safety standards.• Led zip-line tours at varying heights, enforcing strict safety procedures, to prioritize guest comfort all while delivering fun and enthusiastic commentary to provide an engaging experience.• Collaborated with team members daily, adapting to different roles and ensuring seamless teamwork to successfully operate under time and weather constraints, maintaining smooth and punctual tours while prioritizing positive guest experiences.• Maintained flexibility and readiness for sudden changes, contributing to a dynamic and efficient work environment. Provided constructive feedback and mentorship to new team members, facilitating their learning process, and introducing efficient work methods. Currently undergoing training for higher leadership role. Show less

Berry, Nsw, Australia

• Supervise children in the before and after school/holiday programs. • Facilitating outdoor sport with the children. • Supervision of mealtimes. • Helping with reading, craft and art. • Teaching appropriate manners and interaction with other students. • Other tasks as required by the director. • Cleaning and sorting games and toys.

Shellharbour, New South Wales, Australia

• Interacted professionally with customers in person or by phone and acted with a sense of urgency to drive positive customer experience. • Collaborated with customer service teams and management to resolve order issues or customer complaints. • Planned optimal routes to deliver multiple orders per trip and achieve positive customer feedback. • Collaborated with team members and contributed to team efforts by supporting other workstations during shift. • Followed delivery… Show more • Interacted professionally with customers in person or by phone and acted with a sense of urgency to drive positive customer experience. • Collaborated with customer service teams and management to resolve order issues or customer complaints. • Planned optimal routes to deliver multiple orders per trip and achieve positive customer feedback. • Collaborated with team members and contributed to team efforts by supporting other workstations during shift. • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery routes and checking orders for quality and accuracy to promote food and service quality. • Anticipated customers' questions and complaints and skillfully handled concerns • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays. Show less

Unanderra, New South Wales, Australia

• Scanned paper documents into computer and assigned identification numbers to simplify tracking process. • Records movement and archiving across multiple sites.

Shellharbour, New South Wales, Australia

• Prepared food items such as poultry for frying purposes. • Restocked inventory and ingredient items to maintain optimal kitchen efficiency. • Practiced proper safety and sanitation standards. • Contributed to consistent customer satisfaction rating by producing high-quality food and • providing timely service. • Trained and assisted new kitchen staff members and worked as part of the team.

Shellharbour, New South Wales, Australia

• Performed planting, watering, mulching, and edging of lawns. • Maintained grounds by trimming, weeding and general clean-up. • Removed weeds, hazards, and debris from common pathways to improve usability. • Property painting and renovation• Developed lasting customer relationships and grew network over time.

Bachelor'S Degree, Nutrition Sciences

Certificate Iv, Sound Production