Luke Manning Email & Phone Number

Huntingdon, Gb

Ely, England, United Kingdom

Cambridge, United Kingdom

• Department manager with one direct report • International Freight forwarding: Import, Exports and Cross trades (Road/Rail, Air, Sea)• Negotiate cost effective rates with freight forwarders for network trade lanes as well as marine insurance. Setup courier service for smaller parcels and Bank documents domestic and international.• Sage User. Order processing, Invoicing, Credit Limit applications per customer to process.• Permanent and Temporary Export Licenses. ATA Carnets. Certificates of Origin, EUR1, ATR and Declaration applications via the Chambers of Commerce.• Arrange international travel for Sales Managers with Military and Dual Use products for exhibition and sales demonstrations.• HMRC - Import and export declarations for inward and outward custom clearance processing under the correct CPC and tariff headings.• IPR/OPR - RMA(Return for repair) shipments - Arranged and returned after warranty replacement or repair or Non warranty repair.• Managing and training staff for order processing, Shipping knowledge, customs, DIT, ISO and export compliance.• Company contact and representative to the DiT (Department of International Trade). • Financial: Credit Control and SAGE accounts • Letter of Credits, Advanced Bank Guarantees, Performance Bank Guarantees and Warranty Bonds.

London, United Kingdom

• Manage the supply chain freight for the International and National Market, this includes all of Europe, China and America• Responsible for the day-to-day inbound and outbound operation of stock flowing to the UK and USA• Produce export documentation for orders shipping from the UK to European stores.• Report on service and costs to the supply chain department with a detailed analysis.• Actively devising and investigating ways to improve the internal operational process.• Verify and keep records on incoming and outgoing shipments.• Liaise with carriers obtaining bookings and quotations.• Prepare and submit SOP’S between Clients and Freight Forwarders • Manage, organise and update relevant data using our internal Navision Database • Research and investigate logistics costs and requirements to present and approve for new markets• Raising and placing purchase orders, obtaining price and delivery, gather approvals, raise and issue purchase orders to suppliers within SLA• Working with Finance to match deliveries with invoices and reconcile queries• Providing accurate and timely reporting of order status' and cost savings• Expedite purchase orders within allocation, log status movements as items progress

London, United Kingdom

¥ Manage the operations and sales staff for London and report back to the board of directors. ¥ Working with finance to close off monthly creditor and debtors for the branch. ¥ Attend to any Marketing and Brand related issues for the company. ¥ Working with and communicating company procedures between international offices. ¥ Service and Manage all current and new customers including project manage interior designer installations. ¥ Process transport run sheets for deliveries, collections and projects domestically and internationally ¥ Sort and update warehouse management system and staff. ¥ Maintain and attend to any SIGMA system errors/queries and resolve with service providers. ¥ Manage suppliers with agreed rates and services required for the company. ¥ Outsource any third parties for designated projects or services required. ¥ Create Standard Operating Procedures and workflow charts for all operational staff to follow accordingly to each individual customer. ¥ Maintain relationships with current agents and procure efficient new agents on new routes or countries. ¥ Attend to sales leads daily and generate and forward sales leads between international offices. ¥ Monitor continually and record on competitor activities and Market trends as well as developments to report to management. ¥ Route development for air freight, ocean freight and road freight on USA and Europe routing. ¥ Participate and complete tenders as requested. ¥ Update clients on Shipping delays or Damaged Cargo. ¥ Advise and explain shipping terms and Conditions of Shipping as well as Marine Insurance to clients or new staff. ¥ Advise Customs VAT and Duties Tariff Heading which applies to client’s consignment. ¥ Processing T1, T2, CMR and other related transport documentation for transport and international border compliance requirements ¥ Assist first time importer/Exporter in registration for Importer/Exporter code(EORI).