Luke Pollack Email & Phone Number

Online

• Grew a community from 0 to over 13K+ subscribers.
• https://youtube.com/@lukepollack

Diamond Bar, California, United States

• Started and saw through data driven initiatives that took the channel from 114K subscribersto 180K+ subscribers.
• Engaged with community, gathered feedback and adjusted solutions to improve our strategy as a company increasing engagment by 350%.
• Produced, filmed, and edited content for the DENKI channel under Overclock Media.
• Worked with on camera talent, making sure that live production maintained Overclock’s level of quality and continuity during on set filming.
• Evaluated and selected scenes for pacing, entertainment value, and retention, often cutting superfluous scenes to increase overall view duration.
• Spearheaded concepts from the idea stage through the pre and post-production process, working to develop final edits, color, and other elements in the video-production pipeline.

Cambridge, Massachusetts, United States

• Managed events, developed and assisted with new programs for undergraduate and graduate students.
• Helped manage the planning and execution of events with a $20K+ budget.
• Managed the entire video production pipeline from concept to final edit, while developing new and easy to access video production tools for undergraduate and graduate students.
• Created 5–15 sequences per week under tight deadlines, while ensuring all assets were delivered on time and to spec.
• Streamlined operational processes to increase the efficiency of ingesting files and various recording codecs adopted by the BOK team, resulting in a reduction of file clutter by 30%.
• Ingested and categorized in Airtable over 2500+ individual shoots.

• Brought in new viewers through strategic marketing planning, resulting in an overall increase in audience, from an average of 35K views per video to 90K.
• Contributed to an increase in viewership by 10% leading to an average 3% increase in ROI.
• Worked with the managing & executive editors to produce SEO-optimized content for YouTube and other channels.
• Hands-on with the entire video process/self-produced, filmed, and edited video content.
• Hosted, managed, and operated the Android Authority YouTube channel.
• Published 1-2 fully self produced videos per week, simultaneously writing 4–5 articles permonth.

Boston, Massachusetts, United States

• Specialized in assisting clients with technical support requests, ranging from basic OS level issues to back-end device management.
• Maintained above a 95% customer service ranking, processed and resolved over 150 tickets per week

• Worked closely with Editor in Chief to produce SEO optimized content for the YouTube channel
• Specialized in scripting and filming reviews for the publication.

• Worked closely under the CEO
• Aided with editing in NLE (FCPX, Resolve, Adobe Premier)
• Handle individual pre/post-production jobs
• Camera operator

• Manage and operate the Helpdesk
• Work closely with the Director of Client Services
• Oversee troubleshooting OS problems, and ticket requests
• Working with DEP to deploy packages to staff and faculty machines

- Managed and operated all social media platforms for CEL, while providing research and analytics to the team. - Served as the Photographer and Videographer.

Greater Boston Area

• Startup helping new content-creators improve their visuals in their videos
• Help walk clients through their analytics and their engagement rates
• Teach and provide resources for “new to editing” content creators

Lynnfield Massachusetts

• Troubleshoot and repair over 300 of client’s iOS devices per month
• Help walk clients through the setup and repair process
• Maintained above a 95% customer service rank

Orlando, Florida Area