Responsible for Installing, configuring and maintained hardware and software components, including upgrades, repairs, and replacement of damaged parts. Configuring desktop PCs and laptops, network devices and providing end-user support. Investigated new ways of improving manual data capturing systems and applied process optimization onvarious production machinery (Scale weight capturing) by automating manual processes in the Civil laboratory environment. Conducted project analysis, solution design, on-site applications, and provided technical support for lab technicians.

Global service team member: MES Engineer.Responsible for Investigating and analysing user requirements by engaging with customers and understanding their functional business needs and offering solutions and alternatives, executing technical specifications and programming of the Sappi MES applications.

Responsible for Investigating and analysing user requirements by engaging with customers and understanding their functional business needs and offering solutions and alternatives, executing technical specifications and programming of the Sappi MES applications.

Responsible for maintaining, developing and improving the company’s CRM and database systems and also responsible for managing and development of the company’s operations systems and distribution of external media.

• Design a network structure represent all sites and types of connection required through the Vodacom network, showing the different types of bandwidth speed and infrastructure require for connection to the customers premises/sites and etc.• Evaluate technical alternatives to identify suitable cost conscious solutions that address the business needs and requirements• Conduct feasibility studies to determine the economic viability for the implementation of requirements• Identify technology requirements and candidate technology building blocks• Provide solution architectures that support the strategic direction of the business• Continually improve system design/functions and processes while balancing risk and costs• Motivate and provide support for proposed architectures by clearly stating all considerations and arguments for the preferred solutions• Ensure technical architectures and solutions are aligned with the Service Provider and technology guidelines• Provide a high level solution design document in response to business requirements

Desktop and network repairs and maintenance. Computer labs monitoring and reporting, Computer installations, applications installations and support.