Lauren Walker Email & Phone Number

Remote

• Performed Needs Analysis for Ukrainian language learners
• Worked with students to set short and long-term goals, which inspired learning objectives for sessions
• Created lesson plans before each session English language tutoring session
• Worked on English acquisition and multiple language skills in each session
• Helped strengthen English vocabulary and grammar structure understanding

Raleigh, North Carolina, United States

• Checked patients in and out using Athena
• Scheduled patients using Athena, helped in maintaining quality metrics related to scheduling
• Handled any patient questions, issues, and conflicts in a timely manner
• Helped train new front desk staff in administrative tasks and use of Athena system
• Assisted in efforts throughout office such as referrals, refills, patient cases, some billing, etc.

Raleigh, North Carolina, United States

• Answered phones and directed calls, utilizing excellent customer service
• Utilized Allscripts and other EMR/EHR systems

Greenville, North Carolina, United States

• Temp position at Nutrition Plus
• Managed front desk, doctor referrals, and patient accounts/information
• Managed patient and insurance billing through Kalix

Greenville, North Carolina Area

• Created and Managed Excel database to streamline Medicare, Medicaid, & NCSHP requests
• Requested medical records and billing statements for client files
• Managed front desk position as needed, including answering phones and assisting clients
• Opened and Closed client files
• Managed data entry of various billing and demographic data into patient files

Wilmington, North Carolina Area

• Works in fast-paced, team environment
• Demonstrates excellent customer service
• Practices effective time management skills and multitasking ability

Wilmington, North Carolina Area

• Worked in fast-paced, team environment
• Demonstrated excellent customer service
• Practiced effective time management skills and multitasking ability

Raleigh/Cary

Learned and developed customer service, cashiering, and basic cleaning abilities. Managed responsibility of opening and closing store, counting the drawer, etc.Developed time management skills, communication, interpersonal skills, etc.

Durham, North Carolina

Used advanced search engines to locate contact information of potential clientsCreated and managed Excel database of client contact informationManaged assigned workload independently Responsible for reporting hours and meeting timelines

Saint Augustine, Florida

Utilized and further developed sales ability, customer service ability, merchandising skills, communication and interpersonal skills, self-starting and time management, etc.

Morrisville, North Carolina

Developed sales ability, communication, teamwork, merchandising ability, and interpersonal skills, time management, self-starting, etc

Teaching English As A Second Or Foreign Language/Esl Language Instructor

Bachelor’S Degree, Business Administration, Concentration In Finance, Junior

Activities and Societies: Entrepreneurship Club