Lynda Stoner Email & Phone Number

Vista, California, United States

Washington, District Of Columbia, United States

San Diego, Ca

• Managed the day-to-day activities of over 30 direct response campaigns. • Implemented multiple marketing campaigns for new and existing clients.• Managed and actioned inventory requirements as necessary.• Liaised directly with clients, respond to inquires and resolve any issues.• Instructed warehouse fulfillment team to prepare and schedule shipments.• Worked with all levels of management and internal staff, independently or as a team member.• Planned and supervised special projects requested by clients.• Billed clients for retail shipments/special projects and review invoices for discrepancies.• Reviewed telemarketing scripts and assign corresponding fulfillment codes and inventory items. • Created detailed instructions for warehouse staff to rework and build inventory kits.

Solana Beach, Ca

• Managed production requests and schedules for INTO North America and US partner universities including brochure suite, print/digital collateral and requests from recruitment offices.• Facilitated communications between eight joint venture university partners and wider INTO marketing in the US, UK and various regions around the world.• Provided quality control to ensure consistency for all materials, including proofreading, prioritizing and resolving conflicting information with research and fact checking.• Worked with Creative Services Manager to develop and implement workflow, archiving, project deliverables and coordinate printing and distribution process in partnership with UK colleagues. • Assigned and tracked project due dates for both central and JV marketing staff, using Asana project management tool.

Carlsbad, Ca

Performed all day-to-day operational tasks for international direct-response marketing company with annual sales in excess of $90 million. Duties involved management of third-party industry partners, including fulfillment and customer service centers, telemarketing call centers, e-commerce companies, and video tape duplication companies. Managed creation of product and offer codes utilized by telemarketing, e-commerce, and fulfillment centers. Facilitated effective communication between fulfillment and production partners, in order to maintain high quality standards and correct deficiencies without missing deadlines.Prioritized and resolved escalated customer service issues involving Internet and telemarketing partners. Reconciled invoices from telemarketing centers, fulfillment centers, and tape duplication companies, resulting in savings of tens of thousands of dollars. Evaluated services and pricing of third-party partners, for presentation to upper management.Facilitated effective communication between all departments, including accounting, marketing, e-commerce, telemarketing and internal customer service.

Provided sales and administrative support for 30 outside sales representatives, coordinating delivery of sales materials, samples, and product information.Prioritized and scheduled retail and distributor shipments for publisher of juvenile books, educational materials, foreign language instructional products, and audio books.Coordinated overseas production, assembly, import, and shipment of products. Maintained domestic shipping schedules, and managed inventory of components and finished goods.Reported to vice-president of sales, managing sale of overstocks, returns, and defective products.Communicated daily with sales, marketing, shipping, distribution partners, and retailers regarding sales and marketing issues, production issues, and facilitated problem solving.Oversaw production of a semi-annual, 4-color, 80-page product catalog. Monitored company retail web site to ensure product offerings were kept up-to-date.

Created exclusive branded product lines, including clothing, jewelry, and giftware, for fan clubs of musicians, athletes, and fashion models.Purchased licensed apparel, paper products, and souvenirs for consumer web site.Initiated all documentation needed for establishing new corporation. Interacted with attorneys, accountants, and auditors.

Marketed apparel, branded with imprints of Petersen Publishing, a major publisher of extreme sports magazines including Surfer, Skateboarder, and Powder, among others. Created new product line designed exclusively for Las Vegas specialty shops located in major hotels and casinos.

Purchased goods for Chevrolet Official Licensed Product catalog, a $37 million per year enterprise featuring apparel, accessories, gift items and games.Managed product selection and catalog layout. Coordinated production of artwork and selection of ad copy.

Purchased licensed apparel and gift items for 1400-store retail chain including all Musicland, Sam Goody, Suncoast Motion Picture Company, Media Play and On Cue stores.

Managed inventory control process, maximizing turns while minimizing backorders for multiple catalogs including Montgomery Ward, Comb and Fingerhut.