Lynn Zera Email & Phone Number

Dallas, Texas

L. R. Zera Consulting LLC has created a partnership with Treyburn Human Resources Group to provide HR and OE leadership/expertise in designing and implementing innovative human capital solutions, which drive business results, for small and medium size companies. Functions as an interim or fractional HR executive.

Dallas/Fort Worth Area

American’s oldest and largest healthcare services company, ranked 14th on Fortune’s 500 list with over $123B in annual revenues. --Achieved business results through the development and implementation of human capital strategies and programs for clients in a financial shared services center with approximately 1000 employees. --Initiated human capital strategies, including change management and employee retention/transition, to support offshoring of work to third party provider in India, resulting in 10% cost reduction.--Reduced cost per hire by 63% through partnering with talent acquisition to outsource nonexempt hiring to external vendor. --Enhanced business capability through creation of 3-year talent management strategy which included organizational design, accelerated leadership development, and strengthening employee bench which resulted in a 10% expansion of talent pipeline to meet current/future workforce demands.--Attained overall year-over-year average of 82% employee engagement score as a result of developing and implementing programs such as the career management model which was adopted business unit-wide.

Dallas/Fort Worth Area

An HR consulting firm serving as outsourced HR Department and providing project-based human resources solutions to businesses across the country.As a consultant provide expertise and strategic leadership on human resources and organizational consulting projects to Fortune 500 and small entrepreneurial companies requiring business interventions. Responsibility for client generation. Projects included:--Recommended changes in the sales compensation program for a global manufacturer with $1.35 billion sales, resulting in reduced litigation and better alignment of sales compensation with business goals.--Conducted a corporate assessment of human resources and organizational development processes for $130 million revenue restaurant company’s 58 field locations, the commissary and distribution division, and headquarters. Assessment results drove realignment of business strategies to support the corporation’s plans for growth and expansion.

Dallas/Fort Worth Area

$ 21.B Global corporation providing information technology services to 35,000 clients worldwide.--Provided proactive strategic and tactical leadership for the global performance management program for 140,000 employees.--Led strategy team which transformed program from rules and tools to one focused on performance leadership and employee development and integrating focus with succession planning, career development, and training.--Served as head of HR and member of executive team for EDS's second largest business unit ($ 6.1 billion) of 40,000 employees. --Assumed leadership role for directing human resource activities as two business units with 39,000 employees merged to form start up Solutions Consulting organization. --Organizational Effectiveness--developed prototype HR architecture to transform culture from outsourcing to consulting model. Realigned resources to support a global business model through development of offshore strategies and redeployment of resources in Europe.

Dallas/Fort Worth Area

Start-up that grew to $85M in revenue and was leading network-based provider of integrated communications services to residents of multiple dwelling units. As corporate officer developed HR strategies/ programs for start-up, M & A, divestiture activities, IPO process, and company turn around. --Increased employee base by 350% in staffing 14 locations. Reduced recruiting costs 30% through introducing Internet recruiting.--Designed/implemented performance incentive plans for executives and managers, sales and customer service. Established stock option and employee stock purchase program as part of pre IPO strategy. --Developed the architecture for building a company, which rapidly expanded to fourteen multi-state locations with approximately 900 employees in three years. Built and established call center of 250 employees.--Developed HR strategy and led eleven mergers and acquisitions within a three-year period.-- Designed and implemented HR business and operational strategies to successfully allow company to emerge from Chapter 11 bankruptcy.

Bachelor Of Science

Masters Degree