Montaser Abdelfattah Email & Phone Number

Cairo, Cairo Governorate, EG

Cairo, Egypt

Cairo, Egypt

- Define the objective, requirements, and assumptions necessary to structure a project.- Development of departmental policies and procedures- Facilitate and lead effective meetings.- Manage project timelines and create roadmaps to illustrate the project flow, deliverables, deadlines, and dependencies- Ultimate responsibility for the project’s success.

Cairo, Egypt

Egypt

- Preparing Wireframes Prototypes and Business Process models: MS Visio | Mind Meister | Jira | Monday.com | Figma.- Translating project needs to applications and operations and acting as an interface between business units, developer’s teams, QA and clients- Functionality Training/knowledge transfer sessions to the other team members.- Participate in.

Dubai, United Arab Emirates

- Handling of flight disruption related to passenger reservation including re-accommodation of passengers affected by the disruption.- Provide first level support to end users on all commercial system related queries.- Handling all group services related queries from travel agents and ensuring other group support jobs such as pre-flight check, time limits.

United Arab Emirates

-Creating fare rule filings to support revenue strategies as developed by Pricing and Yield Management-Monitoring fare rule changes of other carriers and provide context as to how they affect Frontier-Ensure that fares are pricing correctly in each distribution channel-Problem-solve reported pricing issues (.com, res, GDS, OTA)-Assist Strategic Pricing.

Dubai, United Arab Emirates

Ensures maximum level of productivity, punctuality and flexibility- Manages and resolves customer complaints- Identifies and escalates priority issues from customers- Floor Supervision. Be visible and available to answer questions andprovide guidance. Responsible for the floor Activities and live monitoring.- Handles passenger complaints.- Submits weekly.

Alexandria Office

-Preparing Service costing upon Charges are obtained. -Issuing invoices to owners-Tracing overdue, Payments & outstanding.-Uncollected receivables aging.-Monitoring & recording transfers and payments-Recording and preparing financial reports to head office.

Alexandria

- Evaluate and resolve invoice issues and concerns- Post invoices and payments to systems that track accounts receivable- Monitor the aging of Accounts Receivable including calculating the average days outstanding- Track, monitor, and report on critical data relevant to receipt of funds - Reconcile the invoices and payments to the general ledger and to the.

Bachelor'S Degree, Accounting And Finance, Pass

High School, Maths, Very Good