Overseeing day-to-day operations to ensure the efficient execution of business strategies. Responsible for optimising processes, enhancing operational performance, and driving growth across all departments. Collaborating with the executive team to align operations with long-term goals, while fostering a high-performance culture and ensuring the seamless delivery of services.

Responsible for overseeing and coordinating the strategic alignment between the company's sales and operational functions, developing and executing sales strategies, managing sales teams, optimising operational processes, aiming to foster collaboration between departments to achieve overall business objectives. Identifing market trends, adapting to changes in the competitive landscape, and implementing innovative solutions to drive continuous improvement across sales and operational functions to drive revenue growth.

Developed an export statagy for introducing Visual System Healthcare's standardised range of products to an export market. Researched and carried out an extensive SWOT analysis of the Healthcare market in the Benelux Region and presented findings to the Directors.

Dedicated account Manager for NHS customers in the North of England, Scottland, and Wales. Developed strong relationships with the hospitals and trusts in those regions, liaising with people in a range of roles from Matrons and Ward Managers, to Chief Nurses and Directors of Nursing.

Responsible for making patient record holders and clipboards, picking and packing our magnets range, and assisting with manufacturing custom printed whiteboards.

Building relationships with a range of customers from differing sectors including manufacturing, education, and charities.