Miguel Ruiz Email & Phone Number

As an International WordPress Specialist at DreamHost LLC, I take pride in ensuring that websites and servers are not just operational but also optimized to exceed our clients' expectations. My role revolves around delivering top-notch website performance and reliability to enhance customer satisfaction on a global scale.Key Responsibilities:🌐 Managing and maintaining WordPress websites for clients worldwide.🛠️ Monitoring server performance and troubleshooting technical issues proactively.💡 Advising clients on WordPress best practices and optimization strategies.📈 Implementing security measures to protect websites from potential threats.🤝 Collaborating with cross-functional teams to deliver exceptional customer experiences.🔧 Fine-tuning server configurations for optimal website speed and functionality.📊 Analyzing website performance metrics and suggesting improvements.📞 Providing timely and effective customer support to address inquiries and concerns.🌟 Contributing to DreamHost's reputation for excellence in web hosting services.

Miami, Florida, United States

🚀 As a Senior Business Development Representative at CloudTask, I had the exciting opportunity to partner with leading companies as a strategic extension of their sales force. Our mission was to drive revenue growth by identifying and creating valuable sales opportunities.Key Achievements:🌟 Collaborated with renowned companies such as Vonage, Bigleaf, StyleSeat, Zix Corp, Sharevault, and other prominent players in the dynamic SaaS industry.💼 Worked closely with our clients to understand their unique needs and goals, tailoring our approach to align with their objectives.🌐 Leveraged cutting-edge strategies and market insights to generate a consistent pipeline of high-quality leads.💡 Played a pivotal role in fostering relationships, expanding networks, and uncovering lucrative business prospects.📈 Contributed to the rapid expansion of our clients' customer base and revenue streams.💪 Demonstrated a relentless commitment to excellence, consistently exceeding targets and driving tangible results.🤝 Thrived in a collaborative, high-energy environment where innovation and creativity were celebrated.My time at CloudTask was a thrilling journey of growth, learning, and making a meaningful impact on the success of our partner companies. I'm excited to connect and discuss how my experience can benefit your network and projects. Let's explore new opportunities together! 🔗 #BusinessDevelopment #Sales #SaaS #RelationshipBuilding

Miami, Florida, United States

📊 As a Training Quality Analyst, my role was pivotal in ensuring seamless omnichannel outreach by our representatives during my tenure at Nesting. I worked closely with Managers and Trainers to guarantee complete alignment within our departments.Let's connect to explore my experience in optimizing training processes and enhancing outreach for your network's benefit. 🤝 #QualityAnalysis #TeamAlignment #TrainingOptimization

Miami, Florida, United States

Bogota,D.C., Capital District, Colombia

Provide troubleshooting instructions via phone to clients in the US, for Home Security devices manufactured and distributed by Vivint Smart Home.

In charge of attending calls for Comcast and Cox Communications in the tier 2 tech support for residential services where I had to provide troubleshooting instructions.

Tasks: troubleshooting and guiding data/email migrations from external vendors to Google cloud.

Bogota,D.C., Capital District, Colombia

Crossed sales for AT&T U-Verse, focused on customer experience and service, billing and basic troubleshooting for residential services.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Youtube Marketing, Marketing

Education record

Inbound Marketing

Certified in the Inbound methodology.