I work extensively with a federal client, leading the execution of Analyses of Alternatives (AOAs) for a range of software solutions. By leveraging platforms such as ServiceNow, Broadcom, and Oracle, I develop and implement optimized, scalable IT solutions that adhere to stringent federal standards. My role involves not only improving operational efficiency but also driving innovation in system integration and automation to enhance overall performance. Additionally, as the Billing POC, I oversee and manage complex billing operations, ensuring complete accuracy, regulatory compliance, and timely financial reporting for the client. This dual focus on technology and financial management helps drive seamless project execution and long-term client success.

I analyzed business requirements and turned them into technical solutions, working closely with users, project managers, and developers to figure out and prioritize system needs. I designed and set up IT systems, from software and databases to networks, making sure everything worked smoothly with tools like Zenput, Broadcom, and Google Sheets. My job also included testing and making sure systems ran well and stayed secure. I provided support to users, solving issues quickly to keep things running. I analyzed data to create reports and uncover insights for decision-making. I also put security measures in place, like access controls and encryption, to protect sensitive info and ran audits to stay compliant with industry standards. I worked with vendors to pick the best software and hardware, helping boost productivity and efficiency across the organization.