Mackenzie Brissette Email & Phone Number

Guelph, Ontario, Canada

Kitchener

• Provide compassionate and patient-focused care and support to improve quality of life and enhanced independence for those experiencing mental health, substance use disorder and developmental disabilities• Engage in meaningful conversation and build rapport with clients, provide supportive counseling , and encourage engagement in leisure activities.• Help support individuals reach their independent goals identified in their individualized support plan• Provide crisis intervention and prevention, practice de-escalation and problem-solving skills• Provide practical support such as cooking, cleaning, laundry, personal hygiene, medication support, and budgeting.

Brantford, Ontario, Canada

• Meetings with course instructor to discuss grading procedures and expectations.• Grade assignments within reasonable and established time frames and provided grades according to university standards.• Applied fair grading practices consistently to evaluate students' work.• Provided relevant and timely feedback on student assignments.• Checked course materials, lessons, and assignments for discrepancies.• Worked with professors in evaluating student progress, and course development.

Waterloo, Ontario, Canada

• Register all patients entering the Emergency Department of the Hospital• Screen patients and staff for any Covid-19 related symptoms• Ensure health and safety protocols are followed and people entering the hospital are compliant with sanitization, mask protocols and social distancing rules.• Provide 12-hour constant care to patients who are experiencing mental health crisis, risk of falling or are considered elopement risk• Used critical thinking to break down problems, evaluate solutions and make decisions.• Work in fast paced, high stress environment, use problem solving and de-escalation strategies based on each individual circumstance, and adapt to patient needs.• Demonstrated respect, friendliness and willingness to help wherever needed.• Worked flexible hours; night, weekend, and holiday shifts.

Toronto, Ontario, Canada

• Draft reports and investigate criminal activity in commercial settings in collaboration with law enforcement agencies.• Investigate known or suspected internal or external theft and or fraud• Use discretion and explore alternative options opposed to criminal apprehension that fit accordingly with individual needs to provide meaningful solutions and improve risk management• Safely apprehending shoplifters in accordance with guidelines• Maintain documentation and reports on security related incidents or investigations• Work alongside general public, diffuse situations through tactile communication, de-escalation and conflict management strategies.• Build relationships within the community including youth and with those experiencing homelessness.

Toronto, Canada Area

Kitchener, Canada Area

Responsible for opening and closing the storeCash balancing, and bank depositsComputer scheduling and file organizationCustomer service including sharing knowledge to meet individual needsExtreme attention to detailBuilding relationships with repeat customers and keeping notes on their specific preferences, and going above and beyond to accommodate their needsKeep files of customer visas, while ensuring customer confidentiality

Kitchener, Canada Area

Administrative Assistance and support to President.Program support for residents living in Long Term CareFundraising assistance for organization eventsFiling and organizingScheduling

Kitchener, Canada Area

Team Player providing high level customer service, with a keen sense of urgencyResponsible to up-sell products, stock shelves and process inventory

Kitchener, Canada Area

Demonstrated customer service skills, while recieving and processing cash and credit paymentsStock shelves, replenish inventory and merchandising

Master'S Degree, Criminology

Bachelor'S Degree, Criminology & Psychology