- Focusing on process improvement and consolidation from a merger of many previously disparate teams. Currently completing a Greenbelt certification in DMAIC and Design for Six Sigma concepts.- Manage the Analytics Business Operations team which is comprised of our principal trainer, documentation and technical trainer, visualization and Tableau expert, data capture team, and People Analytics team- Supporting Program and Project Management for the entire Analytics Resource Center division. Supporting two Program managers on internal and external project. Personally running division-wide projects (e.g. Catalog implementation, retirement of Epic-Crystal Integrated reports, migration of Clarity environments from Oracle to Microsoft SQL environments)- Grown the People Analytics team as we take on cutting-edge development: using PeopleSoft and Kronos data to deliver and visualize data that was previously unattainable in effort of supporting all Team Members at Children's Hospital- Lean Six Sigma Green Belt Certified -- updated Analytics Resource Center intake process using DMAIC and Design methodologies - Focus on Data Governance, Intake and project management processes, best practice review and improvement- External Presentations: Epic Cogito Showcase: Data Literacy, building an analytics team to support literacy (2023); HDAA Conference: Building a High Performing Analytics Academy (2023); Epic Cogito Showcase: Training (2022); Epic UGM 2019: Governance Best Practices (2019)- Interim supervisor for Radiant and Willow teams from May 2018-May 2019

Business Operations Manager at Children's Hospital Colorado (December 2017 - December 2018)- Consultant with Epic Boost- Managing Epic Refuel Project for reporting- Focusing on process improvement and consolidation from a merger of many previously disparate teams- Manage the Analytics Business Operations team which is comprised of our principal trainer, data librarian, documentation and technical trainer, visualization and Tableau expert, and Radar and Reporting Workbench administrator- Focus on Data Governance, Intake and project management processes, best practice review and improvement- Interim supervisor for Radiant and Willow teams Cogito Project Manager at Centura Health (March 2015- December 2017)- Consultant with Epic Boost- Manage Business Intelligence install across all Epic applications at a multi-site facility- Run reporting integrated area and ensure all go-live critical reports are identified, developed, and testedTeam Leader (January 2013- February 2015)- Manage five team members' training, career goals, feedback and growth- Assist with staffing planning, escalations and customer relations- Supported sales, human resources and marketing departments- Communicate company goals, culture and news to team membersApplication Manager (November 2012- February 2015)- Determine how best to customize electronic medical record software to suit the needs for customers in a high-stakes healthcare field- Grow and mentor new Application Coordinators- Lead and work with a team of customer analysts to determine goals and to complete tasks and project milestones- Design, build, and customize Epic OpTime and Anesthesia applications- Utilize Microsoft Suite heavily, including Excel, Power Point, Word, OneNote and OutlookAdvisory Council Facilitator- Solicited over 25 customer presentation submissions for the Perioperative Forum Advisory Council in Spring & Fall of 2013- Organized a 30 session customer facing conference for over 250 attendees

Recruit, schedule, and train forty volunteer tutors.Plan program policies including tutor attendance, volunteer retention, and organizational structure policies.Promote and plan the Bi-Annual Study Day event and collaborate with other organizations to increase turnout.

Facilitate club meetings, set agendas, encourage chair coordination, and organize outreach events.Formulate policies concerning membership eligibility, membership requirements, and society goals.Wrote Pi Sigma Alpha Constitution and secured admittance as a Registered Student Organization.Previously Operations Chair (September 2009-August 2010).

Lead a team of up to 20 student workers to coordinate events of up to 250 guests.Trained and mentored new wait staff, mediated staff disagreements, delegated tasks fairly.

Managed correspondence, logged and organized invitations, composed letters of congratulations.Mastered data entry in Internet Quorum (IQ) and Microsoft Office programs.

Represented the Senator for opinionated constituents who had concerns about a policy.Researched issues of interest to constituents and responded to questions and requests.

Worked to decrease the racial achievement gap by tutoring students in reading and math.Interacted well with students from diverse backgrounds.