Mac Macdonald Email & Phone Number

Cumbria, England, United Kingdom

Helping people perform at their best, be that at work or in their home life. I help people through:• Coaching & Mentoring – setting up mentoring and coaching programmes in your organisation, providing accredited coaching training and providing one-on-one coaching/mentoring indoors or in a green space applicable to the client, be that around their local area or in somewhere more remote.• Personal Development Planning - increasing self-awareness through psychometric testing, personality profiles, 360 feedback and one-to-one personal development planning. • Workshop facilitation and training delivery - helping people to identify their development areas and learn new skills, focussing on management & leadership skills, interpersonal skills & provision of a suite of Ken Blanchard Companies programmes. • Psychometric Testing & Development Centres - I am accredited by the British Psychological Society (BPS Test User (Ability and Personality)) in various instruments aimed at testing ability or understanding personality, including MBTI, NEO PI-R, 16PF, FIRO-B, WAVE and various 360 feedback instruments.

United Kingdom

Helping people to understand and develop their own 'Mountain Mindset' to be more adventurous in our countryside. I work with them to develop their personal, navigational and decision making skills to increase their confidence and self-reliance, whilst helping them to think through the barriers that they place on themselves.I provide a whole spectrum of opportunities for people to reconnect with the outdoors. For some that might be getting out into the mountains, to help them push their limits and go places that they wouldn't normally visit. For others that could be a peaceful coaching session whilst walking through the woods to help them relax and get clarity on the barriers they face and how to overcome them.

Cumbria, England, United Kingdom

Thrive Partners' mission is to democratise coaching and mentoring to give everyone - corporate, SME and individuals - access to a trusted advisor who can listen and help them answer the challenges that lay in front of them. A just-in-time support when people need it, regardless of where they are in the world.I work with them to deliver high quality, focused, 30 minute, online coaching, to a wide range of clients. It allows me to combine my leadership and management expertise with the challenge of providing help, support and challenge just when clients need it.

Cumbria, England, United Kingdom

Speak First is a fantastic organisation that specialises in providing highly effective, engaging learning programmes across the world. We exist to create extraordinary training that liberates your business by freeing your people to reach their full potential.I support them as one of their associate trainers, delivering face-to-face and virtual workshop across a range of personal impact, communication and management skills topics.

Nationwide

My role was to work with the Head of OD and the Leadership Team to identify innovative solutions to business learning needs. Providing the 'thought leadership' for the function and taking the lead on adhoc projects from concept to delivery.I lead on the design, co-ordination and implementation of our management development programmes and our general soft skills delivery. As an accredited CMI, Mind Gym & Situational Leadership II coach I used their portfolios of products to deliver targeted, pragmatic learning to over 150 managers.I was the author and owner of their psychometric policy and took the lead on personality and 360 feedback for their talent and succession planning programmes. Combined with this I was their internal performance coach and became qualified as a coach.

Responsible for the creation and implementation of the Learning & Development strategy, liaising with the Head of HR and the Leadership Team. Managed a team of three.Whilst in post, apart from running the team, I created the L&D strategy, created the business case for, sourced and implemented the Learning Management System and compliance e-learning. Oversaw the creation of a Management Academy and worked with external suppliers to provide engaging material and courses. Led the re-accreditation process to successfully retain our Investors in People status.Designed and delivered our induction and other soft skills training courses.

Led a team of Training Officers responsible for all training and development of the UK workforce (1100 employees across 19 sites UK wide).

Created a sales training function reporting directly to the Head of Sales, to cover all aspects of induction, training and development for the UK sales function (90 sales staff in telesales, Area and National Account teams)

Self Employed training consultant undertaking various short term contracts to design & deliver soft skills and induction training.

Primarily working with the Training Manager to identify training needs, coach team members in the field and the specification, production and delivery of bespoke sales and product courses. My secondary role, reporting direct to the RSL COM Board, was to look after all facets of the £2.5 million per annum mobile provision to our largest customer, Motorola.

Managed a small number of large, high value corporate customers (e.g. Legal & General, Jewsons, McNicholas Construction) with a remit to increase profitability while adding value to their operation.

Various positions held ending as the NAtional Account Manager - Management of UniqueAir’s top 15 accounts.Corporate Account Manager –Sales role covering the North of England.Corporate Team Leader - Managed a team of 10 corporate customer service agents.Customer Service Co-ordinator - Administration role in Customer Service

8 years in the retail sector gaining sales and customer service experience from the shop floor to supervisory level, including time in HR and Payroll functions.