Madeline Hoff Email & Phone Number

Dallas, Texas, United States

Addison, Texas, United States

Customer-facing role in the regional onboarding team that works closely with Enterprise Sales, Premium Support and Regional Sales teams to coordinate the successful implementation of SiteMinder solutions to our Enterprise customers.Responsible for both the effective technical planning and project management of group-level Implementations. Work closely with.

Dallas/Fort Worth Area

• Ability to deliver training sessions with a high level of energy, enthusiasm andcustomer engagement for Enterprise Groups.
• Ensure our Enterprise customers are satisfied with the service provided, feel valued andbuild those strong relationships to create life-long customers.
• Be a subject matter expert for PMS integrations and PMS systems, takingresponsibility for this knowledge within the Service Delivery function.
• Provide technical support as required for PMS technologies, to both externalcustomers and SiteMinder employees.
• Assist with the cross-skilling of other SiteMinder employees by sharing my knowledge and skills of the products.

Dallas/Fort Worth Area

• Have a high level of technical and business knowledge with PMS, CRS andRMS technologies and SiteMinder products.
• Ability to deliver training sessions with a high level of energy, enthusiasm andcustomer engagement.
• Ensure PMS providers are satisfied with the service provided, feel valued andthose strong working relationships are built.
• Be a subject matter expert for PMS integrations and PMS systems, takingresponsibility for this knowledge within the Service Delivery function.
• Consult with the customer on the PMS and Integration requirements in acourteous and effective manner, and identify the appropriate requirements.
• Communicate with SiteMinder’s customers and the relevant SiteMinderdepartments to ensure that PMS integrations happen smoothly, with all partiesfully informed.

Addison, TX

* Deliver training sessions with a high level of energy, enthusiasm and customer engagement.* Experience with Systems Administration.* Experience supporting an enterprise application.* Operate across several computer platforms (Mac and Wintel) and common browsers (Firefox and Chrome).* Diagnose and troubleshoot web browser and connectivity issues.* Take.

Addison, TX

* Provide technical implementation, configuration for all SiteMinder products to customers.* Qualify customer requirements in an effective manner.* Adopt the relevant processes, procedures and policies of the Training and Implementation (T&I) team to ensure a consistently high level of customer service. * Where necessary identify short falls in the process.

Addison, TX

*Place outbound phone calls (cold calling) to potential customers to initiate the sales process and generate interest in SiteMinder software product offerings.*Works to achieve monthly sales-qualified lead goals driving interest in SiteMinder products.*Learn and utilize sales processes, maintaining set sales standards at the highest level.*Serve as the.

United States

* Managed and developed associates for a high performance selling culture* Monitor performance levels and areas needing increase for return on investment * Strive for daily, weekly, monthly, and yearly quotas * Perform basic operational functions of the store *Deliver consistent sales and profit growth by building loyalty and providing a differentiated.

Wichita Falls, Texas

*Sales and customer service as well as performed merchandising and freight flow responsibilities as directed by the Store Manager. *Performed opening and closing procedures.*Responsible for successful implementation of support and administrative functions.

Henrietta, TX & Aubrey, TX

*Provided excellent customer service.*Helped with scan office responsibilities.*Open/Close till and accountable for the money.*Helped perform inventory duties.*Maintained store standards.