Madeline Carr Email & Phone Number

Redmond, Washington, United States

Cloud Ops & Innovation, Chief of Staff Office

Redmond, Washington, United States

• Pioneered the Copilot deployment campaign for over 5,000 Finance employees, executing strategic adoption frameworks, assembling onboarding resources, and fostering hands-on learning with Copilot product teams for fluid.
• Strategized and executed three learning programs with a v-team, enabling 50 early-career professionals to create optimized, robust solutions using Copilot, Machine Learning, Power Platform, etc., aligning with CFO and.
• Partnered with an offshore development team to reinvent the external Modern Finance site, enhancing the UI/UX for self- service optimization and priming content for public engagement to ensure alignment with.

Redmond, Washington, United States

• Successfully orchestrated the launch execution of products, programs, services, and processes at Microsoft, collaborating with cross-functional teams across various business units and engineering groups.
• Contributed to a top 5 company priority by leading the Operations Delivery Lifecycle (ODLC) execution of three critical dependencies to unlock Azure IP Co-sell deals to be transacted within the Commercial Marketplace.
• Led cross-functional teams and end-to-end launch execution of moving Australia EA customers buying ISV products from Publisher to Microsoft tax-managed to unblock revenue generated from 3.31% of Azure IP Co-sell deals.
• Supported a launch colleague by managing implementation of an interim badging process yielding 180 badges for Learning Partners to ensure seamless automation of the key priority within the Learning & Development.
• Drove efficiencies by minimizing launch team ROB to free capacity allowing cross-functional stakeholders to prioritize key business drivers and deliverables.

East Lansing, Michigan

• Provided Python Coding and Microsoft Excel training support to over 30 students in a “reverse” classroom atmosphere.
• Supported the first implementation course term with approximately 125 faculty members.

East Lansing

• Provided Microsoft Access and Excel assistance in and out of the classroom to over 30 students.
• Modified teaching material based on common questions and mistakes and align with other staff members in weekly meetings.

Redmond, Washington, United States

• Designed standard personas and templates to streamline the identification of new partner experiences and minimize pain points for Microsoft’s network of over 200 Cloud Solution Providers (CSP) Partners.
• Engaged with over 200 of Microsoft’s domestic and international CSP Partners to create a customer-centric experience journey map process, bolstering the agility of the Operations Delivery Life Cycle for the Commercial.
• Utilized insights from the Design Engineering & Customer Experience-Customer Support/Service Teams to refine the intelligent launch process, accelerating market entry and enhancing partner experiences.

Temecula, California, United States

• Led a team of over 20 SMEs in the parallel development of a Microsoft Project template and data-driven project prioritization dashboard in R and Power BI, streamlining gap analysis and remediation to ensure EU MDR.
• Developed a mission statement for the Regulatory Compliance Department to inspire and motivate employees returning from the COVID-19 stay-at-home directive.
• Optimized weekly portfolio status updates with data-driven visuals in R and Power BI to drive strategic project prioritization.

Michigan State University

• Served as a liaison between university recruitment and students, facilitating discussions about experiences, addressing inquiries, and expediting connections with the university recruitment team.

Columbus, Ohio Area

• Automated the comparison of Transportation Management System data against SAP accruals to improve the accuracy of financial reporting for global logistics within the nutrition business sector.
• Streamlined export operations by automating the cross-verification of Electronic Export Information against U.S. export shipment documentation using Excel, effectively eliminating redundancies and reducing process time.
• Organized focus groups to improve technology proficiency in Microsoft Access and Excel, yielding improved functionality and productivity within the global logistics team.

Hartland, Michigan, United States

• Developed an automated check-in/tee time system via the use of an Excel-based program that saved a minimum of 5 minutes of interaction between customers and employees.

Hartland, Michigan

• Provided outstanding customer service and maintained composure and professional behavior in challenging customer-facing situations.
• Operated a Point of Sales system which maintained an amount up to $1000 to assure register balance day-in and day-out.

Bachelor Of Arts - Ba, Logistics, Materials, And Supply Chain Management

Logistics, Materials, And Supply Chain Management